, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Personal Summary
Diligent, reliable, loyal, and a hardworking leader bringing strong focus on organization and operational efficiency . Supports team by keeping supplies and inventory organized and stocked. Communicates detailed and current daily operations to the team. Thriving interpersonal and multitasking skills honed in fast-paced environment.
Skills
Accommodating diverse clientele
Knowledge of spirits
Sharp memory
Multitasker
Outstanding customer service
Alcohol ordering
Anticipating guest needs
Beer, wine and soju cocktails
Maintaining glassware stock
Proficient in mixology
Extensive spirits knowledge
Suggestive selling
Health codes compliance
Elegant garnish station setup
Outgoing personality
Cocktail list development
Food service
Courteous
Employee training
Maintaining a clean bar
Organizational ability
Food Handler's License
Marketing and sales experience
Service-oriented mindset
Excellent at remaining cool and calm under pressure
Experience
09/2015 to 11/2020Head BartenderHyatt | Herndon, VA,
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Properly poured, mixed and blended countless recipes per day to prepare and serve mixed drinks, spirits and wines.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Planned and updated menus to capitalize on changing trends in customer preferences.
Monitored patrons to keep alcohol consumption at designated levels.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Handled complaints and disputes from customers to promote customer satisfaction.
Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Worked with management to plan and implement special events to boost customer numbers and profits.
Promoted events and menu specials on Instagram and Facebook, increasing brand awareness and patron engagement.
Made product recommendations to customers based on preference, food pairings and special promotions.
Produced and balanced daily and weekly sales reports to assess and coordinate staff.
Upsold customers from shelf to premium brands to help boost sales.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
01/2017 to 09/2019BartenderSessions Ii | San Francisco, CA,
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Engaged in small talk with patrons to build rapport and earn repeat business.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Prepared over countless mixed drinks and poured wine, beer and nonalcoholic beverages for guests per shift.
Upsold customers from shelf to premium brands to help boost sales.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Offered preferred tables and other special accommodations to VIP customers.
Worked with management to plan and implement special events to boost local communities.
05/2001 to 12/2018IHC Lead TechnicianSessions Ii | San Francisco, CA,
Enforced compliance with quality standards to maintain production requirements and sustain business operations.
Completed training on multiple platform equipment maintenance, occupational safety and heavy equipment operations.
Entered and distributed work orders to other technicians.
Drove team performance through effective training, coaching and motivation of line employees.
Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
Managed quality control and maintained high level of data entry and analysis.
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Researched and analyzed test design proposals, specifications, manuals and other data.
Validated adherence to best practices, quality standards and customer specifications.
Set up, configured and monitored safety equipment for use by technical personnel.
Supplied production data to field operators, technicians, engineers and supervisors.
Developed and actualized policies and procedures to promote occupational health and safety best practices.
Tested components, assemblies and systems to diagnose problems.
Fostered relationships with internal and external customers.
Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
Leveraged Lean Six Sigma expertise to reduce wastes and enhance productivity.
Recommended corrective and preventive actions to boost product reliability.
Devised and implemented safety program, encouraging team members to take time to analyze situations and determine best course of action.
Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
Reduced waste and streamlined schedules to optimize manufacturing processes.
04/2018 to 08/2018BartenderHidden Pearl | City, STATE,
Engaged in small talk with patrons to build rapport and earn repeat business.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol and other supplies.
Cocktail design and menu, inventory, regulation compliance and guest relationships.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Education and Training
Expected in 06/1994High School Diploma | Saddleback High, , GPA:
Accomplishments
Created a curriculum for Fever-Tree x James Beard Foundation Mixer's class, July 2020
Winner of the Gaz Regan, HLC Global Bartender Travel Scholarship, March 2020
Selected to be 1 of 20 students in the Inaugural Wine Empowered Class 2020
PUNCH Bartender in Residence, July 2019
#1 Piña Colada recipe for Punch's blind taste test, 2019
#3 Jungle Bird recipe for Punch's blind taste test 2019
Certifications
TIPS (Training for Alcohol Intervention Procedures)
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