Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Personal Summary

Diligent, reliable, loyal, and a hardworking leader bringing strong focus on organization and operational efficiency . Supports team by keeping supplies and inventory organized and stocked. Communicates detailed and current daily operations to the team. Thriving interpersonal and multitasking skills honed in fast-paced environment.

Skills
  • Accommodating diverse clientele
  • Knowledge of spirits
  • Sharp memory
  • Multitasker
  • Outstanding customer service
  • Alcohol ordering
  • Anticipating guest needs
  • Beer, wine and soju cocktails
  • Maintaining glassware stock
  • Proficient in mixology
  • Extensive spirits knowledge
  • Suggestive selling
  • Health codes compliance
  • Elegant garnish station setup
  • Outgoing personality
  • Cocktail list development
  • Food service
  • Courteous
  • Employee training
  • Maintaining a clean bar
  • Organizational ability
  • Food Handler's License
  • Marketing and sales experience
  • Service-oriented mindset
  • Excellent at remaining cool and calm under pressure
Experience
09/2015 to 11/2020 Head Bartender Hyatt | Herndon, VA,
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Properly poured, mixed and blended countless recipes per day to prepare and serve mixed drinks, spirits and wines.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Promoted events and menu specials on Instagram and Facebook, increasing brand awareness and patron engagement.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
01/2017 to 09/2019 Bartender Sessions Ii | San Francisco, CA,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Prepared over countless mixed drinks and poured wine, beer and nonalcoholic beverages for guests per shift.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Worked with management to plan and implement special events to boost local communities.
05/2001 to 12/2018 IHC Lead Technician Sessions Ii | San Francisco, CA,
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Completed training on multiple platform equipment maintenance, occupational safety and heavy equipment operations.
  • Entered and distributed work orders to other technicians.
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
  • Managed quality control and maintained high level of data entry and analysis.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Researched and analyzed test design proposals, specifications, manuals and other data.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Set up, configured and monitored safety equipment for use by technical personnel.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Developed and actualized policies and procedures to promote occupational health and safety best practices.
  • Tested components, assemblies and systems to diagnose problems.
  • Fostered relationships with internal and external customers.
  • Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
  • Leveraged Lean Six Sigma expertise to reduce wastes and enhance productivity.
  • Recommended corrective and preventive actions to boost product reliability.
  • Devised and implemented safety program, encouraging team members to take time to analyze situations and determine best course of action.
  • Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
  • Reduced waste and streamlined schedules to optimize manufacturing processes.
04/2018 to 08/2018 Bartender Hidden Pearl | City, STATE,
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol and other supplies.
  • Cocktail design and menu, inventory, regulation compliance and guest relationships.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Education and Training
Expected in 06/1994 High School Diploma | Saddleback High, , GPA:
Accomplishments
  • Created a curriculum for Fever-Tree x James Beard Foundation Mixer's class, July 2020
  • Winner of the Gaz Regan, HLC Global Bartender Travel Scholarship, March 2020
  • Selected to be 1 of 20 students in the Inaugural Wine Empowered Class 2020
  • PUNCH Bartender in Residence, July 2019
  • #1 Piña Colada recipe for Punch's blind taste test, 2019
  • #3 Jungle Bird recipe for Punch's blind taste test 2019
Certifications
  • TIPS (Training for Alcohol Intervention Procedures)
  • Bar Smarts Certification
  • Food Handler's License
  • NYS License, Immunohistochemistry Technician

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Resume Overview

School Attended

  • Saddleback High

Job Titles Held:

  • Head Bartender
  • Bartender
  • IHC Lead Technician
  • Bartender

Degrees

  • High School Diploma

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