Head Bartender Resume Example
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HEAD BARTENDER
Summary
- 10 years of working in customer service has taught me patience, perseverance, and time management. Self proclaimed workaholic, who strives to do the best in any job that is given. Adapts well under pressure, and excels in a fast pace environment.
Skills
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Experience
Accor Hotels | Panama City , FLHead Bartender10/2017 - Current
- Handled complaints and disputes from customers to promote customer satisfaction.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Upsold customers from shelf to premium brands to help boost sales.
- Monitored patrons to keep alcohol consumption at designated levels.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Trained [Number] new bartenders to increase knowledge of drink preparation and upselling techniques.
The Penrose | New York , NYBartender06/2014 - 10/2016
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Monitored patrons to keep alcohol consumption at designated levels.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Stocked bar with beer, wine, liquor and related supplies.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Made product recommendations to customers based on preference, food pairings and special promotions.
The Penrose | New York , NYBartender07/2012 - 09/2014
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
- Created list of signature beverage items to increase overall revenue and patron loyalty.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Monitored patrons to keep alcohol consumption at designated levels.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Stocked bar with beer, wine, liquor and related supplies.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Upsold customers from shelf to premium brands to help boost sales.
- Made product recommendations to customers based on preference, food pairings and special promotions.
Education and Training
Battlefield High School | City, StateHigh School Diploma06/2010
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Resume Strength
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Resume Overview
School Attended
- Battlefield High School
Job Titles Held:
- Head Bartender
- Bartender
Degrees
- High School Diploma
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