LiveCareer-Resume

head bartender resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Customer-focused Head Bartender with 10 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary. Dynamic and communicative, personable and service driven. Proficient leadership skills to boost staff morale.

Skills
  • Responsible Serving
  • Operational Efficiency
  • Supply and Inventory Maintenance
  • Bar Operations and Logistics
  • Attentive Service
  • Identification and Compliance
  • Ability to Lift 30 Pounds
  • Measurement Accuracy
  • Patron Engagement
  • Mixology Techniques
  • Handling Difficult Customers
  • Age Identification and Compliance
  • Confirming Transactions
  • Guest Satisfaction
  • Suggestive Selling
  • Teamwork and Professionalism
  • Monetary Transactions
  • Drink Preparation Knowledge
  • Issue Resolution
  • Banquet Events
  • Loss Prevention Strategies
  • Serving and Bussing
  • POS Inventory System Operation
  • Professional Relationships
  • Good Conversationalist
Education
MHHS Mountain Home, AR, Expected in 05/2007 ā€“ ā€“ High School Diploma : - GPA :
Work History
Accor Hotels - Head Bartender
Miami, FL, 03/2018 - 03/2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Orchestrated numerous private parties, business meetings and formal engagements.
  • Closed out cash register and prepared cashier report at close of business.
Crystal Springs Resort - Bartender
Hamburg, NJ, 05/2013 - 02/2015
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Aimbridge Hospitality - Bartender/Server
Jamaica, NY, 04/2012 - 03/2014
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

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Resume Overview

School Attended

  • MHHS

Job Titles Held:

  • Head Bartender
  • Bartender
  • Bartender/Server

Degrees

  • High School Diploma

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