Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dependable and driven with independent approach to handling high-volume customer loads. Excellent relationship-builder and multitasker always ready to support team needs. Knowledgeable about cocktails and popular craft beers and wines of such. Prepared to offer expertise gained over 6 years of experience and take on dynamic position with growing establishment. Highly organized and accomplished Bartender with sales experience, well-versed in monitoring market conditions and Beverage industry changes to promote all types of options to customers. Gifted in building connections, demonstrating products and maintaining consistent sales. Persuasive negotiator with forward-thinking and performance-oriented nature.

Skills
  • Detail Oriented
  • Responsible alcohol service
  • Knowledge of craft and microbrews
  • Liquor, beer and wine knowledge
  • Menu memorization
  • Hospitality service expertise
  • Engaging personality
  • Clear and effective communication
  • Highly reliable
  • Positive attitude
  • Upselling Products and Services
  • Teamwork / Collaboration
  • Marketing and sales experience
Work History
05/2021 to 04/2022 Bartender/Server Hyatt Hotels Corp. | Hendersonville, TN,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $1500+
  • Served needs of more than hundreds of customers in busy Friday night party environment
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
01/2019 to 02/2021 Head Bartender Hard Rock Hotels And Casinos | Miami, FL,
  • Developed unique drink and craft cocktail offerings on monthly basis as part of seasonal offerings. As well as specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Completed countless stock inventories to identify and address issues negatively impacting controls and conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Trained multiple new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Poured and prepared mixed drinks and Craft cocktails for over 100 of patrons daily and created new libations drawing in clientele.
01/2019 to 10/2019 Bartender Capital Senior Living | Green Bay, WI,
  • Trained a brand new bartender on all aspects of the job from drink preparation and knowledge to building valuable customer relationships and upselling techniques
  • Introduced a new cocktail promotion to our menu that was well received by customers and increased monthly sales
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Took patrons orders and capitalized on opportunities to sell special beverage and food options
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
Education
Expected in | Business Economics De Anza College, Cupertino, CA GPA:
Expected in 2015 High School Diploma | Willow Glen High School, San Jose, CA, GPA:

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Resume Overview

School Attended

  • De Anza College
  • Willow Glen High School

Job Titles Held:

  • Bartender/Server
  • Head Bartender
  • Bartender

Degrees

  • High School Diploma

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