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Head Bartender Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am a seasoned hard worker, who has been able to work underneath pressure, with a strong work ethic, and great with adapting to diversity along with the jobs, staying knowledgeable with the products rules and regulations that are required with the job and the products.

Skills
  • Garnish preparation
  • Measurement accuracy
  • Blending techniques
  • Sanitation
  • Reconciling cash drawers
  • Sharp memory
  • Knowledge of spirits
  • Accommodating diverse clientele
  • Health codes compliance
  • Maintaining glassware stock
  • Excellent judgment
  • Courteous
  • Marketing and sales experience
  • Cash and credit transactions
  • Food service
  • Sales
  • Sales presentations
  • Retail sales
  • Sales patterns
  • Typing
  • Typing skills
Experience
Head Bartender, 08/2019 to Current
Hyatt Hotels Corp. The Woodlands, TX,
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Delivered drink service at busy restaurant and served over [Number] guests nightly.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Created signature cocktails to complement seasonal menu changes and drive bar revenue.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
  • Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
  • Managed intoxicated guests and followed alcohol awareness procedures.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Performed general cashiering duties, such as authorizing payments and collecting on tabs.
  • Reinvented classic cocktails [Type] and [Type] to complement new menu options.
  • Stocked bar with beer, wine, liquor and related supplies.
Server/Bartender, 03/2018 to 08/2019
The Paradies Shops Arlington, VA,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales up to [Number]%.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Sent orders to kitchen staff by [Action].
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Greeted newly seated guests quickly and efficiently.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Processed customers' payments and provided receipts.
  • Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Sales Associate, 06/2016 to 02/2018
Cedarhurst Senior Living Tulsa, OK,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Monitored customer order process and addressed customer issues.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
Server/Bartender, 02/2016 to 02/2018
The Paradies Shops Bentonville, AR,
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Delivered drink service at busy restaurant and served over [Number] guests nightly.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Provided bar services for numerous public and private events.
  • Performed general cashiering duties, such as authorizing payments and collecting on tabs.
  • Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Managed intoxicated guests and followed alcohol awareness procedures.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Accurately and efficiently handled cash drawer of $[Number] during each shift.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Stocked bar with beer, wine, liquor and related supplies.
Education and Training
GED: , Expected in 06/2015
to
Shikellamy High School - Sunbury, PA
GPA:

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Resume Overview

School Attended
  • Shikellamy High School
Job Titles Held:
  • Head Bartender
  • Server/Bartender
  • Sales Associate
  • Server/Bartender
Degrees
  • GED