Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
I have great communication & customer service skills. Along with a strong work ethic. I can work alone or in a team setting. Efficent in both an office & warehouse setting.
Skills
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Experience
Head Bartender, 09/2012 - 02/2015
Accor Hotels – Sonoma, CA,
Accor Hotels – Sonoma, CA,
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- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Handled complaints and disputes from customers to ensure customer satisfaction.
- Recognized VIP customers immediately and provided special treatment, including preferred tables.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Performed event planning duties for larger parties and groups.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Managed intoxicated guests and followed alcohol awareness procedures.
- Provided bar services for numerous public and private events.
- Performed general cashiering duties, such as authorizing payments and collecting on tabs.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Warhouse Recieving , 10/2010 - 12/2011
Specialty1 Partners – Mebane, NC,
Specialty1 Partners – Mebane, NC,
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
Office Manager, 01/2000 - 01/2009
King Auto Body – City, STATE,
King Auto Body – City, STATE,
- Oversaw office financial management, including AP/AR and payroll administration.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
- Liaised directly with customers to meet needs and maintain satisfaction.
- Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Completed billing, collections and reporting duties on daily basis.
Certified Head Lifeguard , 04/2002 - 08/2008
City Of New Port Richey Recreation – City, STATE,
City Of New Port Richey Recreation – City, STATE,
- Maintained strong proficiency in CPR, First Aid and swim rescue techniques to provide optimal support to individuals in distress.
- Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
- Explained safety rules and procedures regarding weather and swim activities to patrons and guests to inform and educate.
- Worked one-on-one with special needs students, delivering guidance and reassurance.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Led instructional classes for water aerobics, swim safety to protect recreational users from dangerous situations.
- Documented each student's progress and gave constructive feedback for areas that could be improved.
- Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
- Demonstrated freestyle and backstroke swimming strokes through repetition and proper positioning.
- Patrolled all swim areas to identify anyone in need of assistance and provide immediate care.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
- Engaged with students to help them acclimate to and become comfortable in pool.
- Logged 4 hr chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
- Encouraged students to practice swimming strokes to improve technique and skills.
- Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
- Conducted hour inspections of pool and removed any obstacles that could impede line of sight, including trash, toys and floats.
- Coordinated outside resources such as police, fire and emt to facilitate activities.
Education and Training
High School Diploma: , Expected in 06/1996
Gulf High School - New Port Richey, FL
Gulf High School - New Port Richey, FL
Associate of Science: Child Dev & Education , Expected in
St. Petersburg College - Clearwater, FL
St. Petersburg College - Clearwater, FL
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Resume Overview
School Attended
- Gulf High School
- St. Petersburg College
Job Titles Held:
- Head Bartender
- Warhouse Recieving
- Office Manager
- Certified Head Lifeguard
Degrees
- High School Diploma
- Associate of Science
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