Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recomendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction. Determined, recent graduate with hospitality management degree. Highly effective in greeting guests and resolving issues. Looking for position in hospitality industry focused on providing exceptional service. Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining, and entertainment offerings. Extensive background in hotel management positions for high-end resorts. Highly communicative professional with more than 20 plus years of expertise working for high-end hotel chains. Team player with ability to provide exceptional guest service. Experience in hotel management positions at luxury resorts delivering high levels of customer satisfaction. Multi-talented Head Bartender and management consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
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