Head Bartender Resume Example Chili's Grill & Bar

HEAD BARTENDER

Summary

Observant, detail-oriented, and conscientious self-starter, able to prioritize effectively to accomplish multiple tasks and work efficiently in a fast paced environment. Offering over 16 years of experience in executing successful operational strategies, bar & restaurant management, and maintaining customer relationships. Persuasive communicator with the passion and drive needed to cultivate professional relationships while offering clients a fun yet appropriate atmosphere.

Skills

Highly motivated
Reporting familiarity
Resourceful nature
Inventory control
Friendly and outgoing
Recruiting and Hiring

Supervision and training
Employee development
Schedule management
Customer retention
Team leadership
Critical thinking

Experience

Head BartenderChili's Grill & Bar | Alexandria, LA | July 2004 - July 2010

Delivered drink service at busy restaurant and served guests nightly
Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates
Reorganized bar stations to streamline overall efficiency and service flow
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards
Supported servers by preparing specialty drinks for patrons in all areas of establishment
Performed event planning duties for larger parties and groups
Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes
Worked with management to plan and implement special events to boost customer numbers and profits
Trained and qualified to work additional stations including host, server, QA, To-Go, Shift Manager, line cook

Owner / General ManagerPitchers & Pints Brewhouse, LLC | Pineville, LA | April 2010 - June 2018

Oversaw day-to-day execution of all business operations
Achieved a high level of customer service in a fast-paced environment
Managed distributors, vendors and the needs of professional cliental
Completed all company financial requirements and kept up-to-date records in Quickbooks, including payroll, state and parish taxes, vendor invoices & payments
Responsible for updating insurance renewals including property, Workers' Compensation, and general liability
Submitted business license renewals as required
Established and drove best practices to improve productivity and achieve a high level of customer satisfaction
Bartended 2 to 3 nights a week, provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Planned and executed multiple fundraisers annually to support local community causes and non-profit agencies
Recruited, trained, and mentored 40+ employees over eight years including bartenders, cooks, shift managers, and part time event staff
Managed all front of house and back of house staff, totaling 10 employees when fully staffed
Led employee performance reviews and discussed improvement strategies with each team member to develop continuous improvement initiatives
Coordinated advertising & marketing efforts, annual events, weekly entertainment and daily promotions
Promoted establishment on Facebook and other social media tools

Bartender & ServerChili's Grill & Bar | Alexandria, LA | July 2019 - October 2019

Multitasked to meet customer, business operations and server needs with minimal errors or delays
Managed up to 50 customers per shift while simultaneously assisting restaurant servers
Operated POS terminals to input orders, split bills and calculate totals
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Completed opening and closing checklists, including emptying trash, safeguarding alcohol, polishing silverware, restocking items and reconciling cash drawer
Recorded orders and partnered with team members to efficiently serve food and beverages
Made product recommendations to customers based on preference, food pairings and special promotions
Up-sold customers and optimized table-turns, outperforming wait staff average sales
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Reinvented classic cocktails to complement new menu options

BartenderThe Chalet Lounge | Alexandria, LA | September 2018 - Current

Promoted products to customers to enhance bill totals with high-profit items
Restocked beer and liquor on regular schedule
Balanced daily registers and generated sales reports to support financial and administrative objectives
Worked with management to plan and implement special events to boost customer numbers and profits
Trained two new bartenders in 6 months to increase knowledge of drink preparation and up-selling techniques
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies
Checked identification of customers to verify age requirements needed for purchase of alcohol
Maintained tight financial controls with highly accurate daily registers

Education

Bachelor of Arts: Business Administration And ManagementLouisiana State University At Alexandria | | Alexandria, LA | Expected in May 2021

High School DiplomaTioga High School | | Tioga, LA | 2003

Technology Skills

Various POS & Credit card processing systems
Social media apps
Quickbooks
Google Apps, Microsoft Suite, iOS

Resume Overview

Companies Worked For:

Chili's Grill & Bar
Pitchers & Pints Brewhouse, LLC
The Chalet Lounge

School Attended

Louisiana State University At Alexandria
Tioga High School

Job Titles Held:

Head Bartender
Owner / General Manager
Bartender & Server
Bartender

Degrees

Bachelor of Arts : Business Administration And Management
High School Diploma

Head Bartender Resume Example

Resume Score: 80%

Resume Overview

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