Safety-conscious Bus Driver adept in following predetermined navigation routes to complete passenger transport with safety and efficiency. Focused and dependable with a demonstrated history of proactively addressing passenger needs, including fostering convenience and safety for disabled patrons.
Patient and safe transportation professional with [Number] years experience, clean driving record and a current CDL. In-depth knowledge of safety and traffic regulations and defensive driving techniques. driven to succeed. Strategic planning and client relationship management expert.
Skills
Local street knowledge
Local traffic laws
Defensive driving
Safety-focused
Passenger assistance
Map reading expert
Technology-driven navigation
Returns and exchanges
First aid and safety
Clean DMV record
Experience
03/2018 to 12/2019
Head BartenderBelmond Ltd – Charleston, SC,
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Reorganized bar stations to streamline overall efficiency and service flow.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Maintained spotless, well-stocked bar organized and ready for any customer demand.
Taught team members effective procedures and performance strategies to support profitable and successful bar operations.
Performed general cashiering duties, such as authorizing payments and collecting on tabs.
Worked with management to plan and implement special events to boost customer numbers and profits.
Accurately and efficiently handled cash drawer of $[Number] during each shift.
Handled complaints and disputes from customers to ensure customer satisfaction.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Created signature cocktails to complement seasonal menu changes and drive bar revenue.
Interviewed, hired and trained new bartenders to educate on all aspects of job, including garnish preparation, sanitation, drink preparation and customer service.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
Promoted establishment on Twitter and Facebook, which resulted in an [Number]% increase in establishment visitors.
Created [Number] new specialty cocktails for the menu while encouraging other bartenders to create recipes.
Managed intoxicated guests and followed alcohol awareness procedures.
Inventoried stock every [Timeframe] to identify loss points and maintain accurate records.
Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Performed event planning duties for larger parties and groups.
Enhanced sales [Number]% and profit [Number]% through improved management approaches and enhanced employee training on sales techniques.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
Planned and updated menus to capitalize on changing trends in customer preferences.
Properly poured, mixed and blended [Number] recipes per day to prepare and serve mixed drinks, spirits and wines.
Boosted ratings by [Number]% through [Type] and [Type] targeted social media marketing campaigns.
Actively participated in [Number] customer service programs to build sales and rapport in community.
Delivered drink service at busy restaurant and served over [Number] guests nightly.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
Led and directed [Number] team members on effective methods and operations to run profitable, successful bar.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
01/2015 to 01/2016
Nanny2 Fellas & A Big Vehicle – Broken Arrow, OK,
Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
Regulated children's schedules to balance rest, learning and play.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Affectionately cared for [number] children, ages [age] to [age] for [number] years.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Prepared healthy and well balanced meals and snacks for children.
Facilitated safe, caring and warm environment for children between ages of [Number] and [Number] years old to stimulate development.
Redirected children to encourage safe, positive behaviors.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Sparked creativity and imagination by helping children discover new things each day.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Accompanied families on vacations to [Location] and [Location] to provide full-time care to children.
Coordinated after-school activities and transportation for [Number] children for practices and events.
Helped children complete homework and special assignments daily to support academic performance.
Safely transported children to range of extracurricular activities, including dance, [Type] and [Type].
Transported children to and from school, extra-curricular activities and play-dates.
Sparked creativity and imagination by teaching children new ideas each day.
Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
Followed routines to foster stability and structure in children's lives while parents were away.
Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Administered medication and minor first aid to sick and injured children.
Calculated amount owed for services and collected payment from parents.
Supervised children while parents were on vacation, business trips and weekend getaways.
Minimized TV and mobile device time by engaging children with games and reading books.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Promoted good behaviors by using positive reinforcement methods.
Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Cleaned and tidied living room and [Location] after activities.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Engaged children with games and puzzles.
Cooked nutritious meals for family of [Number] each [Timeframe] to promote healthy diet.
Offered detailed daily reports that outlined each child's day.
Dressed children and changed diapers.
Physically and verbally interacted with children throughout each day to promote mental and emotional development.
Physically and verbally interacted with children throughout each day to promote mental and emotional development.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Assisted children by checking homework, quizzing on various subjects and helping with [Task].
01/2014 to 01/2015
Transportation Bus DriverCapital Health Services - The Oaks Of West Kettering – Dayton, OH,
Performed [Timeframe] inspections and completed vehicle repairs.
Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Picked up clients or vehicles and drove property to specified receiving agency or location.
Notified customers of delayed deliveries due to [Type] and [Type] issues, decreasing calls to support lines by [Number]%.
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Maintained neat and professional appearance during every shift to promote positive company presence.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Observed all driving regulations and safety procedures, maintaining [Number]% safe driving record over [Timeframe].
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted [Timespan] vehicle and equipment inspections to maintain safety and comply with laws.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Maintained safe driving habits to protect property and general public on roadways.
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with [Number]% incident rate.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Managed proper transportation of dangerous goods such as [Type] and [Type] with no incidents.
Logged all pertinent shift information, including driving hours and [Type] data on time to keep reports current.
Evaluated operational records and made scheduling adjustments to maximize efficiency.
Followed operational safety procedures, resulting in significant reduction in [Type] accidents.
Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
Communicated effectively with dispatchers and [Job title]s to provide updated information on road conditions and potential hazards.
Adhered to company determined schedules and routes to ensure timely arrivals and departures.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
Followed GPS technology and printed maps to navigate traffic, construction or other obstacles.
Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
Transported passengers on predetermined routes while following local traffic regulations.
Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Assisted disabled passengers in boarding and exiting bus.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Provided information to passengers, including route, schedule and fare information.
Maintained timely adherence to schedules and safety protocols.
Anticipated traffic delays and construction obstacles to proactively ensure adherence to schedules.
Education and Training
Expected in
: English And Computer Science Bronx Community College of The City University of New York - The Bronx, NY GPA:
Expected in
GED: 168 Street Junior High School - Manhattan, NY GPA:
Expected in 07/1992
High School Diploma: Liceo Secundario - Santiago Rodriguez, DR GPA:
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School Attended
Bronx Community College of The City University of New York
