Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Safety-conscious Bus Driver adept in following predetermined navigation routes to complete passenger transport with safety and efficiency. Focused and dependable with a demonstrated history of proactively addressing passenger needs, including fostering convenience and safety for disabled patrons.

Patient and safe transportation professional with [Number] years experience, clean driving record and a current CDL. In-depth knowledge of safety and traffic regulations and defensive driving techniques. driven to succeed. Strategic planning and client relationship management expert.

  • Local street knowledge
  • Local traffic laws
  • Defensive driving
  • Safety-focused
  • Passenger assistance
  • Map reading expert
  • Technology-driven navigation
  • Returns and exchanges
  • First aid and safety
  • Clean DMV record
03/2018 to 12/2019
Head Bartender Belmond Ltd Charleston, SC,
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Taught team members effective procedures and performance strategies to support profitable and successful bar operations.
  • Performed general cashiering duties, such as authorizing payments and collecting on tabs.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Accurately and efficiently handled cash drawer of $[Number] during each shift.
  • Handled complaints and disputes from customers to ensure customer satisfaction.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Created signature cocktails to complement seasonal menu changes and drive bar revenue.
  • Interviewed, hired and trained new bartenders to educate on all aspects of job, including garnish preparation, sanitation, drink preparation and customer service.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
  • Promoted establishment on Twitter and Facebook, which resulted in an [Number]% increase in establishment visitors.
  • Created [Number] new specialty cocktails for the menu while encouraging other bartenders to create recipes.
  • Managed intoxicated guests and followed alcohol awareness procedures.
  • Inventoried stock every [Timeframe] to identify loss points and maintain accurate records.
  • Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Performed event planning duties for larger parties and groups.
  • Enhanced sales [Number]% and profit [Number]% through improved management approaches and enhanced employee training on sales techniques.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Properly poured, mixed and blended [Number] recipes per day to prepare and serve mixed drinks, spirits and wines.
  • Boosted ratings by [Number]% through [Type] and [Type] targeted social media marketing campaigns.
  • Actively participated in [Number] customer service programs to build sales and rapport in community.
  • Delivered drink service at busy restaurant and served over [Number] guests nightly.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Led and directed [Number] team members on effective methods and operations to run profitable, successful bar.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
01/2015 to 01/2016
Nanny 2 Fellas & A Big Vehicle Broken Arrow, OK,
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Regulated children's schedules to balance rest, learning and play.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Affectionately cared for [number] children, ages [age] to [age] for [number] years.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared healthy and well balanced meals and snacks for children.
  • Facilitated safe, caring and warm environment for children between ages of [Number] and [Number] years old to stimulate development.
  • Redirected children to encourage safe, positive behaviors.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Accompanied families on vacations to [Location] and [Location] to provide full-time care to children.
  • Coordinated after-school activities and transportation for [Number] children for practices and events.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Safely transported children to range of extracurricular activities, including dance, [Type] and [Type].
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Administered medication and minor first aid to sick and injured children.
  • Calculated amount owed for services and collected payment from parents.
  • Supervised children while parents were on vacation, business trips and weekend getaways.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Promoted good behaviors by using positive reinforcement methods.
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Cleaned and tidied living room and [Location] after activities.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Engaged children with games and puzzles.
  • Cooked nutritious meals for family of [Number] each [Timeframe] to promote healthy diet.
  • Offered detailed daily reports that outlined each child's day.
  • Dressed children and changed diapers.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
  • Assisted children by checking homework, quizzing on various subjects and helping with [Task].
01/2014 to 01/2015
Transportation Bus Driver Capital Health Services - The Oaks Of West Kettering Dayton, OH,
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Notified customers of delayed deliveries due to [Type] and [Type] issues, decreasing calls to support lines by [Number]%.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Maintained neat and professional appearance during every shift to promote positive company presence.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Observed all driving regulations and safety procedures, maintaining [Number]% safe driving record over [Timeframe].
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Conducted [Timespan] vehicle and equipment inspections to maintain safety and comply with laws.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with [Number]% incident rate.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Managed proper transportation of dangerous goods such as [Type] and [Type] with no incidents.
  • Logged all pertinent shift information, including driving hours and [Type] data on time to keep reports current.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Followed operational safety procedures, resulting in significant reduction in [Type] accidents.
  • Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Communicated effectively with dispatchers and [Job title]s to provide updated information on road conditions and potential hazards.
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
  • Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
  • Followed GPS technology and printed maps to navigate traffic, construction or other obstacles.
  • Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
  • Transported passengers on predetermined routes while following local traffic regulations.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Assisted disabled passengers in boarding and exiting bus.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Provided information to passengers, including route, schedule and fare information.
  • Maintained timely adherence to schedules and safety protocols.
  • Anticipated traffic delays and construction obstacles to proactively ensure adherence to schedules.
Education and Training
Expected in
: English And Computer Science
Bronx Community College of The City University of New York - The Bronx, NY
Expected in
168 Street Junior High School - Manhattan, NY
Expected in 07/1992
High School Diploma:
Liceo Secundario - Santiago Rodriguez, DR

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Resume Overview

School Attended

  • Bronx Community College of The City University of New York
  • 168 Street Junior High School
  • Liceo Secundario

Job Titles Held:

  • Head Bartender
  • Nanny
  • Transportation Bus Driver


  • Some College (No Degree)
  • GED
  • High School Diploma

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