Head Bartender Resume Example
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HEAD BARTENDER
Skills
- Blending techniques
- Sanitation
- Measurement accuracy
- Garnish preparation
- Accommodating diverse clientele
- Knowledge of spirits
- Reconciling cash drawers
- Inventory control
- Outstanding customer service
- Suggestive selling
- Safe serving knowledge
- Anticipating guest needs
Education and Training
07/1999
High School Diploma
Shelby High SchoolCity, State
I actually had quit school in 1987 during my tenth grade year. I chose to return to school in 1998 to earn my high school diploma. I had 16½ credits to earning before I could graduate but I did it. I wanted to be a good example for my son
Some College (No Degree) - Medical Transcription
Cleveland Community CollegeCity, State
Summary
Reliable and hardworking Bartender familiar with working alone or with team to serve more than 200+ customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.
I have been in the service industry in one form or another for most of my adult life. I have awesome communication skills and a great eye for details. At this point in my life, I would like to have a more secure and steady form of income with an actual retirement plan with good medical benefits and this job and your company sounds like a great place to transition too.
Experience
Head BartenderCompany Name | City, State07/2019 - Current
- Delivered drink service at busy restaurant and served over 200+ guests nightly.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Reorganized bar stations to streamline overall efficiency and service flow.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Created signature cocktails to complement seasonal menu changes and drive bar revenue.
- Created list of signature beverage items to increase overall revenue and patron loyalty.
- Performed general cashiering duties, such as authorizing payments and collecting on tabs.
- Handled complaints and disputes from customers to ensure customer satisfaction.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Taught team members effective procedures and performance strategies to support profitable and successful bar operations.
- Accurately and efficiently handled cash drawer of $500 during each shift.
- Managed intoxicated guests and followed alcohol awareness procedures.
- Collected and polished glassware, keeping adequate stock for expected customer loads.
- Maintained spotless, well-stocked bar organized and ready for any customer demand.
- Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes.
Bartender/Server/Key HolderCompany Name | City, State04/2006 - 07/2019
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Monitored patrons to keep alcohol consumption in designated areas.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Maintained tight financial controls with highly accurate daily registers.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Server/BartenderCompany Name | City, State09/1999 - 04/2006
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Operated POS terminals to input orders, split bills and calculate totals.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Prepared salads and appetizers to back up kitchen staff.
- Partnered with team members to efficiently serve food and beverages.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Sent orders to kitchen staff by [Action].
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Answered phones politely and promptly, accurately recording and confirming reservations.
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Resume Strength
- Completeness
- Word choice
- Measurable results
- Strong summary
- Clear contact info
Resume Overview
School Attended
- Shelby High School
- Cleveland Community College
Job Titles Held:
- Head Bartender
- Bartender/Server/Key Holder
- Server/Bartender
Degrees
- High School Diploma
Some College (No Degree) - Medical Transcription
