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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Creative and adaptable leader with strong team building and restructuring skills, relationship development, and demonstrated operational, financial, project strategy and growth competencies.

Skills
  • Fluency in Spanish
  • Clinical & Business Leader
  • Interpersonal and Written Communication
  • Business Acumen
  • Budget, Strategy and Projects
  • Team Leadership and Restructuring
  • Coaching and Relationship Building
  • Doctor and Hospital Relationships
  • Conflict Resolution
  • Performance Management
  • Problem Solver
  • Organized and Self Motivated
  • Quality Assurance
  • Microsoft Office Suite
  • Florida Licensed LCSW-SW11438
Education
Florida International University Miami, FL Expected in XXX5 Master of Science : Clinical Social Work - GPA :
Nova Southeastern University Davie, FL Expected in XXX1 BACHELORS OF SCIENCE : Psychology - GPA :
Florida International University Miami, FL Expected in XXX5 : Certificates in Administration & Addictions - GPA :
Work History
Davita - Group Facility Administrator
Mishawaka, IN, 12/2013 - Current
  • Manage the overall operations of multiple In-Center and/or Home clinics at any given time, including In-center and PD pediatric unit.
  • Support operations of region alongside ROD, as needed per ROD and above, including driving clinical, operations, strategy, growth and CASP outcomes, as well as supporting with opening DENOVOS, relocations, acquisitions.
  • Develop and maintain physician, hospital and partner relationships
  • Taken on expanded roles outside of current division, including the Float FA role to cover operations and maintain stability, and rebuild and restructure teams with strong focus on CASP and performance management.
  • Train and mentor internal and external Facility Administrator hires
  • Drove clinical outcomes in the area of HMT for the Sunsational Divisional as lead from 2015-2019; Divisional EPP lead since 2015, Regional Home lead 2013-2015, and currently the Region 2 CVC lead since July 2020.
  • Management of multi million dollar budget, Implementation of P&Ps, program certifications through AHCA, interviewing, counseling, coaching, corrective conversations, hiring & terminations, clinic and teammate safety, risk management issues, teammate on-boarding and retention, scheduling, facility maintenance, QA, maintenance of teammate personnel and health records.
Satellite Healthcare - Nephrology Social Worker
Cherry Hill, NJ, 11/XXX6 - 12/2013
  • Education & Skills: Substance abuse, Symptom Targeted Intervention, behavior modification, Motivational Therapy, trauma and adjustment, CBT, conflict resolution, grief & end of life, depression, vascular access, phobia, motivational interviewing, grievances, transplant, mediation, crisis intervention, training and mentoring, grievances management with productive outcomes, risk management issues, project management, QA/QI
  • Regional Lead and Preceptor: Responsible for creating divisional/regional presentation for SW meetings, training and education of new social workers
  • Monitored clinical social work services, alongside divisional lead
  • Responsible for identifying community service opportunities and engaging volunteers in the bi-annually planning, coordinating and implementation
  • Provided CKD education in the community 2-3 times per month
Florida International University - HIV/AIDS Community Outreach Coordinator
City, STATE, 03/XXX3 - 10/XXX5
  • Coordinated staff and consultant meetings, focus groups, workshops, conference calls, visits with Community-Based Organizations; maintained project progress reports for director
  • Coordinated production of HIV/AIDS You Gotta Know/Hay Que Saber campaign educational materials: writing and editing, dissemination of poster, booklet and newsletters to local community
  • Co-wrote HIV/AIDS related abstracts, posters and journal articles for publishing and presentation at local and national scientific conference
  • Research and writing of the Latino HIV/AIDS Behavioral Science Centers grants for major funding source, National Institute of Health (NIH) for research in HIV/AIDS and substance abuse
Douglas Gardens CMHC At Miami Jewish Home - Primary Care Social Worker/Homeless Outreach Case Manager
City, STATE, 08/XXX1 - 03/XXX4
  • Performed case management services, group therapy, supportive counseling and housing services to persistently mentally ill adults with history of inpatient hospitalizations, multiple use of emergency services, homelessness, criminal justice, HIV/AIDS, substance abuse, foster care placements
  • Supported with crisis intervention & stabilization, counseling, Baker Act support

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Resume Overview

School Attended

  • Florida International University
  • Nova Southeastern University
  • Florida International University

Job Titles Held:

  • Group Facility Administrator
  • Nephrology Social Worker
  • HIV/AIDS Community Outreach Coordinator
  • Primary Care Social Worker/Homeless Outreach Case Manager

Degrees

  • Master of Science
  • BACHELORS OF SCIENCE

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