Group Events Specialist/Youth Hockey Coordinator Resume Example

Highly motivated, resourceful, and dynamic professional with a demonstrated passion for driving and enhancing organizational growth through effective outreach and communications. Hands-on leader and learner with fearless approach to problem solving and proven aptitude for developing collaborative relationships with clients, teams, and stakeholders. Quickly masters any new task, tool,* *or* *technology* *and* *continually* *strives* *to* *update* *personal* *and* *professional* *skillsets.

• Binghamton* *Devils,* Binghamton,* *NY* *05/01/17-Present Group* *Event * Specialist/Youth* Hockey* Coordinator* Create/implement* *new* *group* *theme* *nights Developed* *and* *implemented* *new* *youth *and** *adult* *hockey * programs* Provided* *customer* service and implement* customer** relations * programs both on and* off-site* Broker* *partnerships* *with* *adult* *and* *youth *hockey* **organizations and* leaders* Develop* *and* *implement * programs for* **lead* *generation Assist* *with* *marketing* *and* *promotional* *campaigns *for** *the* *ticket* *sales **department Binghamton* *Senators,* Binghamton,NY* 07/01/16-2017* Account* *Executive/Youth* *Hockey* *Director Developed and* implemented new *youth *and** adult* hockey* programs* Provided* *customer* *service* *and* *implement* *customer* *relations* programs* *both* on* and **off* site* Broker* *partnerships* *with* *adult* *and* youth* **hockey* *organizations* *and* *leaders Develop* *and *implement* programs for* *lead generation* Assist* *with* *marketing* *and* *promotional* *campaigns *for** *the* *ticket* *sales **department Philadelphia * Flyers*,* * Philadelphia,* * PA* 10/2014 * -* * 04/2015* Public* *Relations* *Intern Created and disseminated gate statistic sheets, recorded and transcribed interviews with players* *and* *coaches,* *and* *managed* *video* *replay * system.* Prepared press box prior to each game or event in alignment with high quality standards and* *goals. 2014-2015 * winner of* the Dillman* award. Awarded* to* the* **top* *PR* *staff* *in* *the* NHL.* Arizona* *Coyotes*,* *Glendale,* AZ* 2015* *-* *2016 Ticket* *Sales* *Representative Quickly establish and build relationships with customers in order to promote return business* *as* *well* *as* *upsell* *tickets* *and* *merchandise. Conduct tours for select groups and VIPs, leveraging exceptional public speaking talent to ensure * entertainment* *as* *well* *as* *knowledge and** safety.* Provide* *customer* *service* *and* *response* *to* inquiries* **via* *phone* and** *in **person.

• Brought the first ever division III hockey tournament to the Binghamton Area
• 2014-2015  winner of the Dillman award. Awarded to the top PR staff in the NHL.
• 2016-2017 helped contribute 5 sell-outs
• 2017-2018 helped contribute 6 sell-outs