ground support equipment and tooling specialist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Seeking employment with a company where I can grow professionally and personally while pursuing challenging opportunities where I can use my skills for the success of the organization. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities and excel in this field with hard work, perseverance and dedication. Manager with 30 years experience in Aircraft Maintenance, Aircraft Maintenance Training, Support and Ramp Operations Skilled in securing federal, state, and local regulatory approvals Excellent background in Aircraft Maintenance Procedures, EHS, Tool Crib/GSE Operations, facility design, construction, scheduling, and budgeting Experienced in developing and implementing regional and nationwide renovation programs Extensive background in ERP, WMS, SAP, Tool Crib/GSE Operations, procurement of tools, equipment, and consumables used to support aircraft maintenance

  • Safety-oriented
  • Superior communication skills
  • Global traveler
  • Team player
  • Troubleshooting specialist
  • Business development experience
  • Quality inspection professional
  • Conflict resolution
  • Skilled multi-tasker
  • Adaptable
  • Organized
  • Staff training and development
  • Staff training and development
Ground Support Equipment and Tooling Specialist, 03/2013 to Current
Global Aviation ServicesEverett, WA,
  • 10 years of management experience.10 years of project management experience.Ensured that team member responsibilities were defined and understood.Established and maintained effective communication system.Monitored ongoing expenses relative to budget projections.Ensured exceptional client service and quality product offerings.Ensured deliverables were within budget, on schedule and of superior quality.Planned, coordinated and controlled daily operations of the organization.Dispensed guidance, direction and authorization to carry out major plans.Tracked departmental output.Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices.Trained and supported users during new system implementations and upgrades.Documented business requirements, functional specifications and training procedures.Implemented processes to streamline workflow.Enforced safety and security measures and protected sensitive zones.
Hangar Support Manager, 11/2006 to 03/2013
Occidental Petroleum Corp.(Oxy)Pasadena, TX,
  • Managed 6 Supervisors/Leads, 60 Technicians operating 3 Tool Cribs, Flight Line and GSE in support of Aircraft Maintenance, meeting requirements of FAA, OSHA, and EPA agencies Completed site selection of tools and design, layout, and stocking of three Tool Cribs for Service Center Savannah Georgia Researched, acquired and implemented new software program for tool accountability.(Auto Crib) Determined and established Tool Crib and Ground Support Equipment annual goals and objectives.
  • Managed annual 1.5 million dollar budget for tool distribution, certification and purchasing Created overall work schedule and ensured appropriate consumable inventory levels were at 95% Ensured the efficient movement and maintenance of tooling and ground support equipment Effectively created and maintained relationships and collaborated with other departments on all tool and equipment matters Reviewed staffing needs, hired new employees, planned, assigned, and trained new and current team members Conducted performance appraisals for 60 assigned personnel.
Sr. Industrial Engineer/Maintenance Manager, 03/2002 to 09/2006
Tyson Foods Inc.City, STATE,
  • Responsible for all maintenance and EHS for 3 Production plants Project manager instrumental in the design and construction of 500,000 million dollar projects Instrumental in installing and training over 1000 Maintenance technicians using SAP maintenance data systems in 20 production plants.Proficient with Microsoft programs to include MS Word, Excel, Power Point, Project and Access.Experience with Auto Cad, Visio, Solumina and WMS.Actively suggested operational improvements to enhance quality, improve production times and reduce costs.Changed equipment over to new product.Helped achieve company goals by supporting production workers.Maintained proper stock levels on a line.Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.Hired and managed staff, overseeing any personnel grievances.Inspected finished products for quality and adherence to customer specifications.Led business development evaluation/business analysis.Oversaw design, procurement and construction from a mechanical equipment and reliability perspective and provide input for start-up and operation of the mechanical systems.Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.Coordinated inventory and cost control programs.Responsible for setting minimum standards and providing technical guidance and support for design, installation, operation and maintenance of mechanical systems used in the process.Started up and shut down processing equipment.Supported financial analysis and support in securing and executing external financing for projects.Troubleshooted problems with equipment, devices or products.
Aircraft Maintenance Supervisor, 08/1981 to 08/2002
USAF Georgia Air National GuardCity, STATE,
  • Reviewed the performance of subordinates.Assisted with the development of hazard mitigation/control monitoring plans.Attended preflight briefings.Calculated load weights for different aircraft compartments, using charts and computers.Completed all post-flight duties.Ensured the completion of all required aircraft forms, logs and reports.Inspected aircraft for defects and malfunctions, according to pre-flight checklists.Marshalled and pushed back aircraft.Monitored engine operation, fuel consumption and functioning of aircraft systems during flights.Directed ground traffic, maintenance or baggage vehicles and airport workers.Ensured compliance with all Federal, State, Loca,l and foreign regulations.Ensured that all company procedures and Federal Aviation Regulations were adhered to.Responded to and reported in-flight emergencies and malfunctions.
Production Superintendent, 1999 to 2002
MSgt RetiredCity, STATE,
  • Oversaw maintenance and ramp operations for 12 B-1B aircraft and 300 maintenance technicians.
Flight Chief, 1981 to 1995
USAF Ga Air National GuardCity, STATE,
  • Responsible for Maintenance of six B-1B aircraft and 40 aircraft mechanics.
  • 1995-1999.
  • MSgt.
  • Crew Chief responsible for the maintenance of C-5A, F-4D, and F-15A aircraft.
Ph.D.: Management - Leadership & Organizational Change, Expected in 2017
Walden University - Baltimore, Maryland

Management - Leadership & Organizational Change

MBA: Supply Chain Management, Expected in 2013
Ashford University Forbes School of Business, - Clinton , Iowa

Supply Chain Management

BS: Business Administration, Expected in 2011
Ashford University - Clinton, IA

Business Administration

DBA: , Expected in
- Statesboro, GA
Enterprise Resource Planning ERP: Enterprise Resource Planning ERP, Expected in
Georgia Southern University Graduate School - Statesboro, GA

Member, Alumni Association. Leadership Development Program,American Society of Healthcare Professionals


4D, Auto Cad, budget, C, ERP, Enterprise Resource Planning, inventory, layout, Mechanic, Microsoft programs, Access, Excel, Power Point, MS Word, enterprise, performance appraisals, personnel, purchasing, reporting, safety, SAP, Six Sigma, staffing, Visio

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Resume Overview

School Attended

  • Walden University
  • Ashford University Forbes School of Business,
  • Ashford University
  • Georgia Southern University Graduate School

Job Titles Held:

  • Ground Support Equipment and Tooling Specialist
  • Hangar Support Manager
  • Sr. Industrial Engineer/Maintenance Manager
  • Aircraft Maintenance Supervisor
  • Production Superintendent
  • Flight Chief


  • Ph.D.
  • MBA
  • BS
  • DBA
  • Enterprise Resource Planning ERP

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