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Groom Resume Example

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Hannah
Hanoyan
Professional Summary

I am an extremely hardworking girl who is tremendously thirsty to learn new things and make positive connections with every person and animal I am in contact with. I have extensive experience caring for animals and people alike. Nothing brings me more joy than being able to care for another living thing. I am up for any and every challenge and no matter the task, I will give it my absolute all!

Education
University of MiamiCity, State05/2021Bachelor of Science:Nursing

Major: Bachelor of Science in Nursing

Minors: Spanish Language, Abnormal Psychology

Dean's List, University of Miami 2017

Awarded Dean's list for earning a GPA of 3.5 or better during first term, or year of college while enrolled full-time

Weston High SchoolCity06/2016High School Diploma
  • Awarded certificate “For Significant Contributions to the Enjoyment of Learning Science in DNA & Biotechnology” by the Weston High School Science Department (2016).
  • Awarded certificate for "2016 Honorable Mensch Award" by the principal of Weston High School. Description of certificate as quoted from the certificate: “The Mensch Award is given to those seniors who have contributed to Weston High School because of their genial qualities and positive contributions to the school. Students recognized by this award make the school a better place for students, teachers, parents and community members, truly forming the fabric of our school. It is an honor to recognize that Hannah Hanoyan is a bona fide MENSCH in every way.”
  • Awarded a letter of commendation “to the student whose presence in class is instrumental to the study of English and to the learning environment due to contributions that are daily and exemplary” by the Weston High School English Department and the principal of Weston High School in 2013, 2014, and 2016.
Certifications
  • Certified WBHI Breast Cancer and Heart Disease Advocate
  • AHA BLS Provider
Skills
  • Schedule Coordination
  • Troubleshooting and Repair
  • Medications and Vaccinations
  • Facility Repairs
  • Tractor Operation
  • Stall and Pen Cleaning
  • Livestock Herding
  • Livestock Health
  • Equipment Operation
  • Animal Nutrition
  • Equipment Maintenance
  • Farming Best Practices
  • Livestock Transport
  • Horse Grooming
  • Heavy Lifting
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Attention to Detail
  • Customer Service
Work History
Company Name - Groom
City, State06/2020 - Current
  • Monitored horses health and statuses daily and before competitions.
  • Treatment minor horse injuries.
  • Used disinfectant solutions, brushes and shovels to thoroughly clean stalls, pumps and equipment.
  • Followed proper feeding, watering, medication, grooming, and handling regimens based on the needs of each specific horse.
  • Repaired equipment and animal living spaces.
  • Maintained safety when using equipment and tools by following established precautions.
  • Maintained cleanliness and safety of corrals and horse facilities.
  • Prepared horses for specific competitions or tasks.
  • Accurately fitted horses and riders for gear before lessons and trail rides.
  • Corralled over 40 horses every morning for daily lessons.
  • Supervised ranch hands and livestock handlers.
  • Maintained safety procedures and practices.
  • Taught ranch guests basic horse riding and care techniques.
  • Reported any property damage or concerns to supervisors and completed requested services to resolve.
  • Supervised guest safety during horse rides and interactions to provide safe and enjoyable ranch stays for guests of all ages.
  • Assisted laborers by loading and unloading heavy machinery and equipment.
Company Name - Volunteer
City, State04/2018 - 08/2019
  • Supported staff with clerical work and other office tasks.
  • Took newspapers, flowers and other personal items to patients on all floors.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Resolved customer inquiries and complaints promptly and with professionalism.
  • Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
  • Adhered to all resident lifting and safe lifting instructions and rules.
Company Name - Dog Walker
City, State05/2018 - 07/2019
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
  • Maintained pace according to size, age and agility to offer individualized walking experience for each dog.
  • Tailored walks for older dogs and dogs with variety of health concerns.
  • Fed, walked and cared for dogs during owners' absences and out-of-town trips.
  • Alerted owners immediately of health or behavior problems for speedy resolution and care.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed all pet care instructions, including dietary needs and medication regimens.
Company Name - Animal Caretaker
City, State09/2012 - 03/2016
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Educated caregivers and pet owners on animal care, nutrition and disease management.
  • Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
  • Restrained animals safely during exams and procedures.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Protected animals from care errors by following strict safety and care procedures.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Company Name - Sales Associate
City, State04/2015 - 11/2015
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained customer satisfaction with quick and professional handling of product sales and returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
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Resume Overview

School Attended

  • University of Miami
  • Weston High School

Job Titles Held:

  • Groom
  • Volunteer
  • Dog Walker
  • Animal Caretaker
  • Sales Associate

Degrees

  • Bachelor of Science : Nursing
    High School Diploma

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