Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dedicated medical service professional with 5 years of experience * Energetic, dependable, hardworking professional, with academic and work experience in the fields of medical and customer service. Currently seeking a position to expand my knowledge and experience in the medical field, while also effectively utilizing my current medical, and business experience for a challenging and responsible position. CPR certified, as well as an extensive medical terminology and cleaning procedures experience.

*Respected builder and leader of customer-focused teams instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensured the execution of all safety, security, quality and store operations policies. Demonstrates strong communication skills and ability to establish rapport with customers. A self-motivated innovator with a record success in troubleshooting and problem resolution.[Job Title] with management experience and exceptional people skills. Versed in [Skill set 1] and [Skill set 2]. Desires a challenging role as a [Job Title].[Job Title] with management experience and exceptional people skills. Versed in [Skill set 1] and [Skill set 2]. Desires a challenging role as a [Job Title].[Job Title] with management experience and exceptional people skills. Versed in [Skill set 1] and [Skill set 2]. Desires a challenging role as a [Job Title].

Core Qualifications
  • Customer Service Management
  • Complaint Handling & Resolution
  • Data Entry & Clerical Experience *Customer Satisfaction Enhancement
  • Custodial Operations
  • Organized & Detailed Orientated *Medical Terminology
  • CPR Certified
  • Dietary Training: Medical Terminology, Medical Admin Procedures and Care
  • I am writing in response to your notice for the position of a (Customer Service
  • position. I feel that I am qualified for this position due to my extensive experience in that field.The qualities I possess are:
  • Hard worker.
  • Dedicated individual.
  • Management Experience
  • Operational Experience
  • Customer Service
08/2014 to Current Grill/ Line Cook Weee! | Duluth, GA,

Responsible for daily preparation of food items in the pantry,fry and /or stations or other areas of the kitchen.Restocked all items as needed throughout shift.Cleaned and maintained station in practicing good safety, sanitation and organizational skills.Performed additional responsibilities , although not detailed ,as requested by the chef.

02/2008 to 08/2013 Customer Service Agent Get-N-Go | Brookings, SD,
  • Fostered an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance.
  • Manage front-lined operations to ensure friendly and efficient transactions at the counter.
  • Selected Contributions: Elevated store's guest-satisfaction index to 5.0 within the first quarter; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Served on special focus groups charged with increasing the customer service experience.
  • Coached and mentored employees to increase their productivity, and contributed to significant improvements in guest satisfaction and sales.
  • Filled in on Cleaning staff to fulfill maintenance duties, and gained proper insight to cleaning procedures.
03/2013 to 08/2014 Deli associate Amg Integrated Healthcare Management | Lafayette, LA,

Greeted customers and expressed thanks customer upon their complete satisfaction .Sliced and weighed deli meats and cheeses. Maintained and stocked all designated section areas.Cleaned all department equipment occasionally.Maintained sanitation and cleanliness of all areas.Set up all required areas at designated times

08/2005 to 02/2008 Certified Nursing Assistant Addus Health Care | City, STATE,
  • Excellent clinical, customer service and communication skills.
  • Ability to quickly learn new concepts and skills.
  • Knowledge of medical terminology and infection control standards.
  • Knowledge of age specific developmental factors specific to adult and geriatric residents Selected Contributions: Provided nursing and nursing related services to residents.
  • Maintained homelike environment for the residents.
  • Protected and promoted resident rights and assisted the person to maintain independence.
  • Provided routine care to the patients.
  • Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.
  • Maintained the ward neat and clean.
  • Obtained specimens, weights, and vital signs of patients.
  • Administered injections and given medicinal intakes.
Expected in May 2005 Certified Nursing Assistant | Keystone Job Corps, Drums, PA GPA:

Clerical, communication skills, CPR Certified, Customer Satisfaction, customer service experience, Customer Service, Data Entry, focus, infection control, injections, Medical Terminology, neat, Nursing, policies, sales, swift, vital signs

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  • Keystone Job Corps

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  • Grill/ Line Cook
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