LiveCareer-Resume

grill cook resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Safe Food Handling
  • Inventory Replenishment
  • Interpersonal Relationships
  • Multitasking and Organization
Experience
02/2020 to 11/2021 Grill Cook American Dining Creations | Fort Worth, TX,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Maintained cleanliness and organization of line workstations.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
01/2010 to 07/2011 Drive Thru Blain Supply, Inc. | Oak Creek, WI,
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Helped keep business clean during downtime by washing and disinfecting kitchen areas.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Answered phone calls to assist customers with questions and orders.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Offered customers carry-out service at completion of transaction.
  • Assisted customers by providing information and resolving complaints.
  • Welcomed customers, offering assistance to help find store items.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Scanned items and checked pricing on cash register for accuracy.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept customer and food preparation areas clean and well-organized.
  • Followed company safety standards for food quality and sanitation procedures.
  • Served orders to customers at windows, counters and tables.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Quickly and efficiently processed payments and made accurate change.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Worked with teammates and openly invited coaching from management team.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Verified orders and bagged items for easy transport.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Made and served coffee, tea and fountain drinks.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
  • Promoted food items, beverages and desserts to increase sales.
  • Reviewed contents on food trays to check complete order.
  • Mastered point-of-service computer system for automated order taking.
  • Modified requested menu items in POS system to customize orders.
  • Measured ingredients according to specified recipes to reduce waste.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
02/2000 to 06/2005 Cook Catholic Community Services Of | Kirkland, WA,
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
Education and Training
Expected in to to High School Diploma | Hastings High School, Hastings, MI GPA:

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Resume Overview

School Attended

  • Hastings High School

Job Titles Held:

  • Grill Cook
  • Drive Thru
  • Cook

Degrees

  • High School Diploma

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