Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Cash handling accuracy
  • Retail loss prevention
  • Money handling
  • Listening skills
  • Verbal/written communication
  • Strategic planning
  • Excellent communication skills
  • Customer- and service-oriented
  • Outgoing personality
  • Teamwork
Goodwill , 03/2020 - Current
Supercuts Wayne, MI,
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide store, products and services information.
  • Offered repair or service options to help customers make decisions.
  • Worked with chemicals and solutions safely to meet protocols and OSHA standards.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Sanitized frequented areas and equipment using approved supplies.
  • Communicated item availability with retail team members and shoppers.
  • Achieved personal and store sales goals with sound customer service and sales protocol.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Observed customers coming and going to protect store assets.
  • Answered front desk phones.
Los Laureles Restaurant , 02/2020 - 08/2020
Cashier & Cook City, STATE,
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Communicated with team members to coordinate efficient and accurate movements.
Salon Receptionist, 03/2020 - 06/2020
Receptionist City, STATE,
  • Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with [Task].
  • Successfully booked appointments to allow sufficient time for all services requested.
  • Greeted guests and members upon arrival to create positive first impressions.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Checked guests in quickly and introduced customers to [Job title].
  • Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
  • Observed employee performance and provided valuable feedback using online performance evaluation software.
  • Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
  • Organized online bookings and processed online payments using [Software].
  • Satisfied client special requests to enhance patron experience.
Burger King , 04/2018 - 02/2020
Cashier Customer Service City, STATE,
  • Kept customer and food preparation areas clean and well-organized.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Reviewed contents on food trays to check receiving complete order.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Monitored and counted food stock and supplies to reorder on time.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Completed opening, closing and shift change tasks per company guidelines.
  • Effectively worked with teammates and openly invited coaching from management team.
Education and Training
High School Diploma: , Expected in 06/2020
Woodburn Academy Of Art Science And Technology - Woodburn, OR

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School Attended

  • Woodburn Academy Of Art Science And Technology

Job Titles Held:

  • Goodwill
  • Los Laureles Restaurant
  • Salon Receptionist
  • Burger King


  • High School Diploma

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