Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals.
Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Cash handling accuracy
Retail loss prevention
Money handling
Listening skills
Verbal/written communication
Strategic planning
Excellent communication skills
Customer- and service-oriented
Outgoing personality
Teamwork
Experience
Goodwill , 03/2020 - Current Supercuts – Wayne, MI,
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Offered product and service consultations and employed upselling techniques.
Worked with fellow sales team members to achieve group targets.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide store, products and services information.
Offered repair or service options to help customers make decisions.
Worked with chemicals and solutions safely to meet protocols and OSHA standards.
Sold various products by explaining unique features and educating customers on proper application.
Sanitized frequented areas and equipment using approved supplies.
Communicated item availability with retail team members and shoppers.
Achieved personal and store sales goals with sound customer service and sales protocol.
Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
Observed customers coming and going to protect store assets.
Answered front desk phones.
Los Laureles Restaurant , 02/2020 - 08/2020 Cashier & Cook – City, STATE,
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Communicated with team members to coordinate efficient and accurate movements.
Salon Receptionist, 03/2020 - 06/2020 Receptionist – City, STATE,
Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with [Task].
Successfully booked appointments to allow sufficient time for all services requested.
Greeted guests and members upon arrival to create positive first impressions.
Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Checked guests in quickly and introduced customers to [Job title].
Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
Observed employee performance and provided valuable feedback using online performance evaluation software.
Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
Organized online bookings and processed online payments using [Software].
Satisfied client special requests to enhance patron experience.
Burger King , 04/2018 - 02/2020 Cashier Customer Service – City, STATE,
Kept customer and food preparation areas clean and well-organized.
Safely prepared, assembled and presented food to satisfy customers and fill orders.
Reviewed contents on food trays to check receiving complete order.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Monitored and counted food stock and supplies to reorder on time.
Mastered point-of-service (POS) computer system for automated order taking.
Followed all company safety standards, including food quality and sanitation procedures.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Completed opening, closing and shift change tasks per company guidelines.
Effectively worked with teammates and openly invited coaching from management team.
Education and Training
High School Diploma: , Expected in 06/2020 - Woodburn Academy Of Art Science And Technology - Woodburn, OR GPA:
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