Golf Course Starter Resume Example Hudson Mills Metroparks

Calla

Coleman

Professional Summary

Hostess highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.

Focused cook successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Multi-talented golf course starter consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Customer service
Outgoing and energetic
Hospitality and service industry background
Friendly demeanor
Customer service oriented

Excellent judgment
Flexible schedule capability
Courteous, professional demeanor
Concentration
Client Relations

Education

Stockbridge High SchoolStockbridge, MI2017High School Diploma

Work History

Hudson Mills Metroparks- Golf Course Starter
Dexter , MI08/2018 - Current

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Processed POS transactions, including checks, cash and credit purchases or refunds
Reviewed and resolved differences between accounting information and cash drawer
Helped customers complete purchases and locate items to promote loyalty, satisfaction and sales numbers
Counted cash in register drawer at beginning and end of shift
Restocked, arranged and organized merchandise in front lanes to drive product sales
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Operated cash register for cash, check and credit card transactions
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Mentored new team members on POS system operation, customer service strategies and sales goals
Answered questions about store policies and concerns to support positive customer experiences
Workedclosely with manager to solve problems and handle customer concerns
Assisted customers with special services, account updates and promotional options
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Completed sales in excess of $200 with near-zero error rate using POS system
Assisted customers by answering questions and fulfilling requests
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Educated customers on promotions to enhance sales
Opened new merchandise and stocked sales floor racks and shelves
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Received incoming calls and messages and addressed or triaged phone requests
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Scheduled appointments and managed tee sheet

Unadilla Store- Cook
Gregory, MI06/2017 - 08/2017

Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
Verified proper portion sizes and consistently attained high food quality standards
Regularly interacted with guests to obtain feedback on product quality and service levels
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination
Practiced safe food handling procedures at all times

Jet's Pizza- Hostess Busser
Chelsea, MI07/2015 - 04/2016

Consistently provided professional, friendly and engaging service
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Demonstrated genuine hospitality while greeting and establishing rapport with guests
Immediately reported accidents, injuries or unsafe work conditions to manager
Provided friendly and attentive service
Inventoried and restocked items throughout day
Bussed, cleared, cleaned and set tables in a quiet and efficient manner
Resolved guest complaints quickly and efficiently
Received frequent customer compliments for going above and beyond normal duties
Delivered quality service by providing a warm and welcoming environment
Assisted co-workers whenever possible
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs
Continually monitored dining rooms for seating availability, service, safety and well-being of guests
Routinely removed trash and debris from restaurant
Upheld highest standard for cleanliness of glass and silverware
Routinely carried large loads of dishes to kitchen for washing
Routinely cleaned work areas, glassware and silverware throughout each shift

Resume Overview

Companies Worked For:

Hudson Mills Metroparks
Unadilla Store
Jet's Pizza

School Attended

Stockbridge High School

Job Titles Held:

Golf Course Starter
Cook
Hostess Busser

Degrees

High School Diploma

Golf Course Starter Resume Example

Resume Score: 80%

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