Golf Course Starter Resume Example
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Calla
Coleman
Professional Summary
Hostess highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.
Focused cook successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Multi-talented golf course starter consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
- Customer service
- Outgoing and energetic
- Hospitality and service industry background
- Friendly demeanor
- Customer service oriented
- Excellent judgment
- Flexible schedule capability
- Courteous, professional demeanor
- Concentration
- Client Relations
Education
Stockbridge High SchoolCity, State2017High School Diploma
Work History
Company Name- Golf Course Starter
City, State08/2018 - Current
City, State08/2018 - Current
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Reviewed and resolved differences between accounting information and cash drawer
- Helped customers complete purchases and locate items to promote loyalty, satisfaction and sales numbers
- Counted cash in register drawer at beginning and end of shift
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Operated cash register for cash, check and credit card transactions
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Answered questions about store policies and concerns to support positive customer experiences
- Worked closely with manager to solve problems and handle customer concerns
- Assisted customers with special services, account updates and promotional options
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Completed sales in excess of $200 with near-zero error rate using POS system
- Assisted customers by answering questions and fulfilling requests
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Educated customers on promotions to enhance sales
- Opened new merchandise and stocked sales floor racks and shelves
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Received incoming calls and messages and addressed or triaged phone requests
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Scheduled appointments and managed tee sheet
Company Name- Cook
City, State06/2017 - 08/2017
City, State06/2017 - 08/2017
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Verified proper portion sizes and consistently attained high food quality standards
- Regularly interacted with guests to obtain feedback on product quality and service levels
- Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
- Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler
- Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination
- Practiced safe food handling procedures at all times
Company Name- Hostess Busser
City, State07/2015 - 04/2016
City, State07/2015 - 04/2016
- Consistently provided professional, friendly and engaging service
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Immediately reported accidents, injuries or unsafe work conditions to manager
- Provided friendly and attentive service
- Inventoried and restocked items throughout day
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner
- Resolved guest complaints quickly and efficiently
- Received frequent customer compliments for going above and beyond normal duties
- Delivered quality service by providing a warm and welcoming environment
- Assisted co-workers whenever possible
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests
- Routinely removed trash and debris from restaurant
- Upheld highest standard for cleanliness of glass and silverware
- Routinely carried large loads of dishes to kitchen for washing
- Routinely cleaned work areas, glassware and silverware throughout each shift
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Resume Strength
- Word choice
- Measurable results
Resume Overview
School Attended
- Stockbridge High School
Job Titles Held:
- Golf Course Starter
- Cook
- Hostess Busser
Degrees
- High School Diploma
