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goal specialist experiment coverage coach resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Driven, energetic Health Coach with expertise in mentoring clients to help them improve their overall wellbeing and habit based outcomes. Results-oriented with a focus on using SMART goal and value assessments, motivational interviewing techniques to drive intrinsic change, and behavioral model identification to evoke lasting and meaningful change. Able to make appropriate health recommendations within scope. Skilled at maintaining privacy and confidentiality of clients and their health conditions.

Skills
  • Value-driven coaching
  • Compassionate, client-centered focus
  • Protocol testing and development
  • Data gathering and analysis
  • Flexibility, scaling
  • Active listening and synthesis
  • Mentorship
  • Training & Development
Experience
Goal Specialist & Experiment Coverage Coach, 02/2020 - Current
Kindred Healthcare Alma, MI,
  • Health coach specializing in behavior change via goal setting and healthy weight loss/maintenance across a spectrum of users and a diverse demographic, using application-based smart phone platform to energize psychological coaching model.
  • Collaborative SMART goal and value-driven strategist, developing and maintaining a layered plan of action based health goals.
  • Experiment Department data evaluation to identify and navigate community-specific health needs as team member, coverage coach and mentor.
  • Enhancing awareness of health resources, education, and professional growth to connect individuals with programs and resources - internal and external.
  • Subject matter expertise for clinical assistance as well as leadership development across platforms.
  • Baseline Goal Specialist Coach eff Feb 2020 to June 2020 - promoted to Experiment team as Coverage Coach eff June 2020 to current.
Chief Executive Officer, 04/2018 - Current
Image Approach City, STATE,
  • Founding consultant to challenge, inspire, maintain improved sales, advertising and image strategies across healthcare continuum.
  • Works to streamline practices and policies committed to meaningful, layered productivity and performance goals.
  • Coaches new and established entities on culture change and patient engagement, metrics, layered data analysis, predictive KPI patterns across internal and external channels.
  • Creates a variety of media and digital landscape design centered around revenue generation and establishing employee, customer engagement and loyalty.
Chief Sales and Marketing Officer, 12/2015 - 04/2018
Harmony Senior Services City, STATE,
  • Reengineered sales program to combat stagnant financial performance and build foundation for first phase rapid growth pace planned through 2018.
  • Development and implementation of performance metrics, analytics and business intelligence tools.
  • Ground up design and delivery of marketing and media relations department.
  • Pre-sales/open and operating sales and marketing strategic planning.
  • Continuous refinement of community construction design, FF + E, product and programs as well as competitive pricing structure.
  • Coaching to support urgency for financial discipline as well as long term mission and vision as a whole.
  • Increased organizational capability by creation of layered, highly committed and high performing regional sales management team.
  • Increased marketing productivity and established brand standards and corporate identity.
Regional Director Census Development, 12/2011 - 12/2015
Revera Health Systems , ,
  • Recent Leadership Successes, HSS role.
  • Total NOI growth 69% YOY; from $3.5M to $5.9M Total Revenue growth 65%; from $13M to $21M Brand identity established and standardized across all platforms; improved recruitment and retention retention efforts (reduced turnover by 33%, improved customer loyalty by 50%) Employee satisfaction increase within oversight teams and senior leadership (from 88%to 100% and 70% to 94% respectively) Customer identity established, standardized across levels of care and sales platforms;lead aggregation improved by 400% within 90 days of roll out Increased pace of weekly move in activity across company by 100% (.02/week average worst performing community to top performing community at 2.28/week average) Marketing expense reduction $60k in six months, YOY projected savings over $1.1M.
  • Reduced “concession” utilization from 5% of revenue “give” to 3.7% within 2 quarters Created Sales Call Center resulting in 24% increase of qualified lead base and50% community event attendance within 30 days Exceeded pre-sales deposit goal by 3.5% Created new lines of service tailored to market needs (home care services, pharmacy and medication management, continence management, transitional care partnerships, a la carte services) supporting revenue growth.
  • Extended Resume on Request – Featuring Cardiac, Dementia, Transitional Care Program Development et al, Regional Dir.
  • Census Development (Northeast, Mid-Atlantic).
Education and Training
Bachelor of Arts: Psychology, Expected in
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Albertus Magnus College - New Haven, CT
GPA:
Status -
  • Magna cum laude graduate
  • Minors in Child Development, Mental Health, Creative Writing
Master of Science: Management & Organizational Leadership - Current, Expected in
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Albertus Magnus College - New Haven, CT
GPA:
Status -
Leadership Certification - Executive Coach: Cortex Leadership Consulting, Expected in
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Cortex Leadership Consulting - ,
GPA:
Status -
Certification* Pending, Exam Date 10/11/21: Health & Wellness Coaching, Expected in
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NBHWC - ,
GPA:
Status -
  • Completed professional development in NBHWC Course July 2021
Online
  • https://www.linkedin.com/in/Jessica-Claire-12801834

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Resume Overview

School Attended

  • Albertus Magnus College
  • Albertus Magnus College
  • Cortex Leadership Consulting
  • NBHWC

Job Titles Held:

  • Goal Specialist & Experiment Coverage Coach
  • Chief Executive Officer
  • Chief Sales and Marketing Officer
  • Regional Director Census Development

Degrees

  • Bachelor of Arts
  • Master of Science
  • Leadership Certification - Executive Coach
  • Certification* Pending, Exam Date 10/11/21

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