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global director skin care product education resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Results driven licensed medical aesthetician, sales and education director naturally drawn to cultivating client relations. Experience in advanced facial treatments, developing and implementing educational content, sales initiatives, increasing company profit margins, and training sales and customer service teams in a global market. Skilled presenter routinely invited to speak for companies such as HydraFacial, SkinMedica, Clarisonic, and MONAT Global.

Skills
  • Charismatic team player
  • Customer focused
  • Excellent presentation & demonstration skills
  • Industry and product knowledge
  • Strong verbal & written communication
  • Video Conferencing
  • Microsoft Office
  • Limited Working Proficiency in Spanish
Education
University of Central Florida Orlando, FL Expected in 2016 Bachelor of Arts : Advertising and Public Relations - GPA :
  • Golden Key International Honor Society Member
  • The National Society of Leadership and Success Member
Florida College of Natural Health Maitland, FL Expected in 2007 Associate of Science : Natural Health in Paramedical Skin Care - GPA :
  • Florida Licensed Facial Specialist FB9727488
Certifications

Florida License FB9727488

Colorescience Professional

HydraFacial Specialist

Society of Plastic Surgical Skin Care Specialist

HootSuite Certified Professional

HSN On-Air Guest Training

Experience
Control Tec - Sales Account Manager
Allen Park, MI, 03/2020 - 05/2020
  • Furloughed as a result of Covid-19 pandemic.
  • Increased brand awareness on social media platforms and completed LinkedIn Learning courses.
MONAT Global - Global Director, Skin Care Product Education
City, STATE, 08/2019 - 03/2020
  • Supported all global sales team member with education materials to drive growth and development.
  • Launched cruelty-free skin care with marketing initiatives and education materials that resulted in $4 million of skincare products within the first 36 hours.
  • Supported Black Friday Sale with marketing initiatives and education materials that resulted in nearly $11 million dollars in sales in 2 days.
  • Work closely with product development team members and marketing personnel to optimize product specifications and best practices.
  • Consistently exceed specific team goals and resolve issues by partnering with staff to share and implement customer service initiatives.
Institute Of Aesthetic Surgery - Orlando - Lead Medical Aesthetician | Richard Gregory, MD
City, STATE, 08/2008 - 08/2019
  • Successfully integrated HydraFacial MD into three locations and incorporated the Signature HydraFacial treatment into every pre/post operative appointment leading the team to a Black Diamond account.
  • Created and launched VIP Program for surgical patients that enhanced overall customer experience by incorporating SkinMedica Everyday Essentials System and Scar Recovery Gel into cost of surgery which enhanced overall patient experience and improved retention.
  • Maximized every sale opportunity by up-selling and cross-selling injectable procedures and laser treatments year after year.
  • Created VI Peel and IPL combination therapy packages to expand profits.
  • Strategically bundled invasive laser kits into the cost for both surgical and non-surgical patients to better enhance customer experience and ensure controlled and best healing outcome.
  • Provided excellent customer service and skin care treatments to all patients while educating them on various aesthetic procedures and take home products.
  • Launched new products and procedures and trained front staff, clinical staff, aestheticians, and physicians how to successfully position new skin care products and treatments in all locations.
  • Organized and conducted in-service training for staff to qualify new personnel and improve existing team member's skills.
  • Produced original content for skin care articles and videos and showcased product feature and benefit on social media to improve product awareness and consumer purchasing numbers.
  • Trained and certified in Advanced Facial Treatments: Dermaplaning, HydraFacial MD, FRACTORA Micro-needling RF, Pre and Post Operative Laser Consultations, and VI Peel.
  • Product Knowledge: Alastin Skincare, Colorescience, Dermesse Private Label, Elta MD Sunscreens, SkinCeuticals, SkinMedica, and Obagi.
PhotoMedex For Home Shopping Network - On-Air Presenter
City, STATE, 01/2012 - 01/2017
  • Educated listeners about the benefits of using pharmaceutical grade skin care products at home.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions on live television.
United States Of Air Force - Command and Control Journeymen
City, STATE, 01/1996 - 08/2000
  • Air Force Commendation Medal Award Recipient for Meritorious Service for extensive knowledge and experience in expert coordination of logistical support following mid-air collision and for exceptional study techniques and dedication to perfection by maintaining 100 percent on all tests for 18 consecutive months.

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Resume Overview

School Attended

  • University of Central Florida
  • Florida College of Natural Health

Job Titles Held:

  • Sales Account Manager
  • Global Director, Skin Care Product Education
  • Lead Medical Aesthetician | Richard Gregory, MD
  • On-Air Presenter
  • Command and Control Journeymen

Degrees

  • Bachelor of Arts
  • Associate of Science

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