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Results driven licensed medical aesthetician, sales and education director naturally drawn to cultivating client relations. Experience in developing and implementing educational content, sales initiatives, increasing company profit margins, and training sales and customer service teams in a global market.
- Furloughed as a result of Covid-19 pandemic.
- Increased brand awareness on social media platforms and completed LinkedIN Learning courses.
- Supported all global sales team members with education materials to drive growth and development.
- Launched cruelty-free skin care with marketing initiatives and education materials that resulted in $4 million of skincare products within the first 36 hours.
- Supported Black Friday Sale with marketing initiatives and education materials that resulted in nearly $11 million dollars in sales in 2 days.
- Successfully integrated HydraFacial MD into three locations and incorporated the Signature HydraFacial treatment into every pre/post operative appointment leading the team to a Black Diamond account.
- Created and launched VIP Program for surgical patients that enhanced overall customer experience by incorporating SkinMedica Everyday Essentials System and Scar Recovery Gel into cost of surgery which enhanced overall patient experience and improved retention.
- Maximized every sale opportunity by up-selling and cross-selling injectable procedures and laser treatments year after year.
- Created VI Peel and IPL combination therapy packages to expand profits.
- Strategically bundled invasive laser kits into the cost for both surgical and non-surgical patients to better enhance customer experience and ensure controlled and best healing outcome.
- Launched new products and procedures and trained front staff, clinical staff, aestheticians, and physicians how to successfully position new skin care products and treatments in all locations.
- Educated listeners about the benefits of using pharmaceutical grade skin care products at home.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions on live television.
- Air Force Commendation Medal Award Recipient for Meritorious Service for extensive knowledge and experience in expert coordination of logisitcal support following mid-air collision.
- And for exceptional study techniques and dedication to perfection by maintaining 100 percent on all tests for 18 consecutive months.
University of Central Florida - Orlando, FL
Florida College of Natural Health - Maitland, FL
Florida License FB9727488
Colorescience Professional
HydraFacial Specialist
Society of Plastic Surgical Skin Care Specialist
HootSuite Certified Professional
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School Attended
- University of Central Florida
- Florida College of Natural Health
Job Titles Held:
- Sales Account Manager
- Global Director, Product Education
- Lead Medical Aesthetician
- On-Air Presenter
- Command and Control Journeymen
Degrees
- Bachelor of Arts
- Associate of Science
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