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Global Director, Product Education Resume Example

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GLOBAL DIRECTOR, PRODUCT EDUCATION
Skills
  • Customer focused
  • Industry and product knowledge
  • Excellent presentation & demonstration skills
  • Word, Excel, PowerPoint, & Video conferencing
Summary

Results driven licensed medical aesthetician, sales and education director naturally drawn to cultivating client relations. Experience in developing and implementing educational content, sales initiatives, increasing company profit margins, and training sales and customer service teams in a global market.

Industry Expert

Skilled presenter and routinely invited to speak for companies such as HydraFacial, SkinMedica, Clarisonic and MONAT Global. Detailed list available upon request.

Experience
03/2020 - 05/2020Sales Account ManagerALASTIN Skincare | Miami, FL
  • Furloughed as a result of Covid-19 pandemic.
  • Increased brand awareness on social media platforms and completed LinkedIN Learning courses.
08/2019 - 03/2020Global Director, Product Education MONAT Global | Miami, FL
  • Supported all global sales team members with education materials to drive growth and development.
  • Launched cruelty-free skin care with marketing initiatives and education materials that resulted in $4 million of skincare products within the first 36 hours.
  • Supported Black Friday Sale with marketing initiatives and education materials that resulted in nearly $11 million dollars in sales in 2 days.
08/2008 - 08/2019Lead Medical Aesthetician Institute Of Aesthetic Surgery - Orlando | Celebration, FL
  • Successfully integrated HydraFacial MD into three locations and incorporated the Signature HydraFacial treatment into every pre/post operative appointment leading the team to a Black Diamond account.
  • Created and launched VIP Program for surgical patients that enhanced overall customer experience by incorporating SkinMedica Everyday Essentials System and Scar RecoveryGel into cost of surgery which enhanced overall patient experience and improved retention.
  • Maximized every sale opportunity by up-selling and cross-selling injectable procedures and laser treatments year after year.
  • Created VI Peel and IPL combination therapy packages to expand profits.
  • Strategically bundled invasive laser kits into the cost for both surgical and non-surgical patients to better enhance customer experience and ensure controlled and best healing outcome.
  • Launched new products and procedures and trained front staff, clinical staff, aestheticians, and physicians how to successfully position new skin care products and treatments in all locations.
01/2012 - 01/2017On-Air PresenterPhotoMedex for Home Shopping Network | St. Petersburg, FL
  • Educated listeners about the benefits of using pharmaceutical grade skin care products at home.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions on live television.
01/1996 - 08/2000Command and Control JourneymenUnited States of Air Force | Hill AFB , Utah
  • Air Force Commendation Medal Award Recipient for Meritorious Service for extensive knowledge and experience in expert coordination of logisitcal support following mid-air collision.
  • And for exceptional study techniques and dedication to perfection by maintaining 100 percent on all tests for 18 consecutive months.
Education
2016Bachelor of Arts: Advertising and Public Relations
University of Central Florida | Orlando, FL
2007Associate of Science: Natural Health in Paramedical Skin Care
Florida College of Natural Health | Maitland, FL
Certifications

Florida License FB9727488

Colorescience Professional

HydraFacial Specialist

Society of Plastic Surgical Skin Care Specialist

HootSuite Certified Professional

LinkedIn Learning

Asking Great Sales Questions

Business-To-Business Sales

Leading Without Formal Authority

Managing Your Sales Territory

Own Your Own Voice: Improve Presentations And Executive Presence

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Resume Overview

Companies Worked For:

  • ALASTIN Skincare
  • MONAT Global
  • Institute Of Aesthetic Surgery - Orlando
  • PhotoMedex for Home Shopping Network
  • United States of Air Force

School Attended

  • University of Central Florida
  • Florida College of Natural Health

Job Titles Held:

  • Sales Account Manager
  • Global Director, Product Education
  • Lead Medical Aesthetician
  • On-Air Presenter
  • Command and Control Journeymen

Degrees

  • 2016 Bachelor of Arts : Advertising and Public Relations
    2007 Associate of Science : Natural Health in Paramedical Skin Care

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