Dedicated and service-oriented pharmacist with Doctor of Pharmacy degree, advanced certification in anticoagulation (CACP), ambulatory care (BCACP), and geriatric care (BCGP), and a Fellow of the American Society of Consultant Pharmacists (FASCP). Strong background in anticoagulation, ambulatory care, and geriatric care pharmacy. Currently licensed in Ohio, Kentucky and West Virginia, with over 24 years of clinical experience with the Veterans Health administration.
Skills
Medical decision-making experience
Treatment assessments
Customer service, patient education and counseling
Maintaining and updating patient profiles and medication records
Patient care improvements
Quality Assurance and Control
Drug utilization review
Pharmacy operations management
Proficiency in Microsoft Office software
Verbal and written communication skills
Active listening skills
Time management skills
Critical thinking
Accuracy
Compassion
Work History
06/2015 to Current
Geri-PACT Clinical Pharmacy SpecialistVeterans Health Administration – Cargill Elevator, NE,
Effectively prioritized tasks and organized workflow to increase efficiency and allow for duties of facility's Anticoagulation Program Manager.
Partner with physicians and other members of healthcare team to optimize patient care through effective medication management, using current treatment guidelines and evidence-based literature.
Evaluate patient histories to assess medication compliance.
Provide patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications. Educate patients and caregivers on medication indication, dosage, possible drug interactions, potential side effects and proper medication use.
Provide consultations and answered drug information inquiries from patients, healthcare professionals and physicians.
Completed 110 VIONE medication reviews on Geri-PACT patients and saved over $7000 in lost cost opportunities enrolled in clinic in FY20
Train pharmacy residents and pharmacy students on geriatric care and anticoagulation care management.
Provide care for Geri-PACT and Home Health patients receiving anticoagulation therapy, which includes the following: providing patient education, management of lab results, adjustment of patient regimens per guidelines, coordination of anticoagulation management for Veterans transitioning between care settings (e.g., inpatient to outpatient), coordination of lab work with outside facilities and home health agencies, timely completion of patient refill requests to avoid breaks in therapy, coordination of care for anticoagulant discontinuation in patients undergoing procedures, providing patients with over-the-counter medication recommendations, medication reconciliation, and drug interaction screening and evaluating patient histories to assess medication compliance.
Analyze trends in medication use and made recommendations for policy updates.
05/2015 to Current
VA Medical Center Anticoagulation Program ManagerHershel "Woody" Williams VA Medical Center – City, STATE,
Provide anticoagulation care management to 10-20 anticoagulation patients per day, in addition completing inpatient and outpatient anticoagulation consults, performing medication disease management for 3-5 Geri-PACT patients daily, addressing patient and provider inquiries both for anticoagulation and geriatric-related topics and performing duties as Anticoagulation Program Manager.
Provide care for Anticoagulation Program patients including the following: providing patient education, management of lab results, adjustment of patient regimens per guidelines, coordination of anticoagulation management for Veterans transitioning between care settings (e.g., inpatient to outpatient), coordination of lab work with outside facilities and home health agencies, timely completion of patient refill requests to avoid breaks in therapy, coordination of care for anticoagulant discontinuation in patients undergoing procedures, providing patients with over-the-counter medication recommendations, medication reconciliation, and drug interaction screening and evaluating patient histories to assess medication compliance.
Provide consultations and answer inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Promote and use standardized practice tools, such as the DOAC dashboard and CPPO anticoagulation resources, to improve patient care and anticoagulation program efficiency.
Serve as lead anticoagulation subject matter expert in the oversight, design, implementation and function of anticoagulation management program.
Developed and updated policies and procedures for VA medical facility anticoagulation program to meet requirements VHA directives and maintain compliance with Joint Commission Safety Goals.
Compile and review quality assurance data on medical facility's anticoagulation program.
Present QA data to Pharmacy Service QA Committee quarterly and Medical Center's P&T committee biannually.
Designed, implemented, maintain and provide revisions (when necessary) to inpatient and outpatient anticoagulation order sets and protocols.
Provides anticoagulation programs and in-services to staff involved in anticoagulation related care (i.e., pharmacy, nursing, and medical staff.
Collaborate with Medicine (protocols, prescriptive processes, etc.), Nursing (use of programmable pumps for parenteral anticoagulants, administration, etc.) and Dietary & Nutrition to coordinate processes and procedures for patient care where anticoagulants are used.
11/1997 to 06/2015
Anticoagulation Care Clinical Pharmacy SpecialistHershel "Woody" Williams VA Medical Center – City, STATE,
Received board certification as a Certified Anticoagulation Care Provider from National Certification Board for Anticoagulation Providers in Dec 2000 and have continued to certify every 5 years (by exam) to maintain certification.
Served as anticoagulation subject matter expert on the Exam Development Committee for Certification in Geriatric Pharmacy (CGP) from January 2002 to December 2008.
Presented "A New Treatments in Oral Anticoagulation", a continuing education presentation to the West Virginia Society of Pharmacists/West Virginia Society of Hospital Pharmacists – Fall Educational Conference on October 2012.
Provided care for Anticoagulation Program patients including the following: providing patient education, management of lab results, adjustment of patient regimens per guidelines, coordination of anticoagulation management for Veterans transitioning between care settings (e.g., inpatient to outpatient), coordination of lab work with outside facilities and home health agencies, timely completion of patient refill requests to avoid breaks in therapy, coordination of care for anticoagulant discontinuation in patients undergoing procedures, providing patients with over-the-counter medication recommendations, medication reconciliation, and drug interaction screening and evaluating patient histories to assess medication compliance.
Provides anticoagulation programs and in-services to staff involved in anticoagulation related care (i.e., pharmacy, nursing, and medical staff).
Present QA data to Pharmacy Service QA Committee quarterly and Medical Center's P&T committee biannually.
07/1996 to 10/1997
Clinical Pharmacy SpecialistHershel "Woody" Williams VA Medical Center – City, STATE,
Assisted in the design and implementation of clinical services within the VA facility for Anticoagulation Care, Smoking Cessation, and Lipid Management.
Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
Trained pharmacy residents and interns on clinical care and medication dispensing.
Education
Expected in 03/2000
Doctor of Pharmacy: University of Kentucky - Lexington, KY GPA:
Graduated Summa Cum Laude
Graduated with 4.0 GPA
Expected in 08/1990
Bachelor of Science: Pharmacy The Ohio State University - Columbus, OH GPA:
Ohio State Alumni Association Scholarship Recipient, 1985-1989.
Member of Mirrors Sophomore Honor Society and Buckets and Dipper's Junior Honor Society
Member of Rho Chi
Elected to Class Secretary for Sophomore Class,, OSU Pharmacy Class.
Elected to Class President for Junior Class, OSU Pharmacy Class.
Accomplishments
Received recognition as a Fellow of the American Society of Consultant Pharmacists (FASCP) by American Society of Consultant Pharmacists in December 2007.
Principal investigator for “An Analysis of the Conversion of Formulary Criteria Eligible Patients Enrolled in a Veterans Affair Warfarin Clinic to Target Specific Oral Anticoagulant (TSOAC) Therapy”, a research project conducted at the VA Medical Center, Huntington, WV, November 2016 – June 2017.
Principal investigator for "Retrospective Analysis of Chemotherapy-Induced Fluctuation in the INR and Recommendations for the Anticoagulation Management", a research project conducted at the VA Medical Center, Huntington, WV, August 2011 – June 2012.
Principal Investigator for "Retrospective Analysis of Hospitalizations in the Geriatric Patients with IncreasedDrug Burden Index (DBI) and Anticholinergic Risk Scale (ARS) scores", research project conducted at the VA Medical Center, Huntington, WV, September 2012 – June 2013.
Principal Investigator for "Evaluation of the Use of Acetyl Cholinesterase Inhibitors in a Veteran Affairs Medical Center", research project conducted at the VA Medical Center, Huntington, WV, August 2010 – June 2011.
Voluntary Adjunct Faculty at Marshall University, College of Pharmacy, Huntington, West Virginia, 2014 to present .
Designed and implemented one of the first anticoagulation quick order sets and protocols in VISN-9 In response to The Joint Commission National Patient Safety Goals (NPSG) on for anticoagulation safety in 2003
Affiliations
American Society of Health-System Pharmacists
American Society of Consultant Pharmacists
Ohio Society of Consultant Pharmacists
West Virginia Society of Pharmacists/West Virginia Society of Hospital Pharmacists
Certifications
Certified Anticoagulation Care Provider (CACP), National Certification Board for Anticoagulation Providers, Certification Number: 0308-OLR-1215, Initial Certification: December 2000, Expiration Date: 12/31/21.
Board Certified Ambulatory Care Pharmacist (BCACP) , Board of Pharmacy Specialties. Initial Certification: December 2011, Expiration Date: 12/31/25.
Board Certified Geriatric Pharmacist (BCGP), Board of Pharmacy Specialties. Initial Certification: November 2001, Expiration Date: 12/31/26.
Additional Information
Employment Related Committees
Quality Assurance/Improvement Committee, VA Medical Center, Pharmacy Service, Huntington, WV, October 1999 - Present
ASHP Residency Program, Preceptor, Huntington VA Medical Center, Huntington, WV, October 1997 - Present
Pharmacy Professional Standards Board Member, VA Medical Center, Huntington, WV, May 2006 – June 2014
Veterans Health Administration – VISN 9 Committee Anticoagulation Policy Revision Workgroup, Mid-South Healthcare Network (VISN-9), February – March 2012
Veterans Health Administration – VISN 9 Committee Anticoagulation Safety Goals/Policy Workgroup, Mid-South Healthcare Network (VISN-9), September – October 2007
Community Related Committees
The Ohio State University (Tri-State) Alumni Association, Scholarship Selection Committee, Columbus, Ohio, Jan 2010 - Present
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