Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dynamic and performance-driven professional with high integrity, strong work ethic, and great leadership skills. Meticulous and resourceful Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives. I enjoy solving complicated situations and pursuing solutions. I have the ability to calm people down and drill down to the core issue to problem solve. I'm able to build trust and loyalty.

  • Networking
  • Issues resolution
  • Recruiting and hiring
  • Logistics management
  • Company guidelines
  • Schedule management
  • Supervision and training
  • Customer retention
  • Employee development
  • Policy/program development
  • Purchasing and planning
  • Planning
  • Decision-making
  • Computer skills
  • Troubleshooting
  • Partnership development
  • Resource coordination
  • MS Office
01/2012 to 05/2018 General Director Fabbers | City, STATE,
  • Pioneered the introduction of desktop 3D printers into greenfield markets.
  • Coached sales team process and met directly with C-level principals.
  • Conducted training seminars and sales seminars for regional distributors.
  • Oversaw localization of UI for various 3D industry software products.
  • Planned budget and oversaw with accountant company finances.
  • Managed international wire transfers according to the law
  • Controlled international logistics
  • Prepared customs clearing documents according to strict time schedule and rules
  • Developed package solutions for extending traditional markets for 3D desktop solutions.
  • Maintained a distribution network of over 15 independent representatives.
  • Spoke publicly and represented the company at various 3D printing forums and public meetings.
  • Organized educational 3d printing forums and masterclasses
  • Lectured on 3D printing technologies
  • Developed department performance goals and methods for achieving milestones.
  • Created company's mission and vision statements to motivate employees.
  • Maintained ERP database by entering referral and appointment data.
  • Reviewed completed work to verify consistency, quality and conformance to creative plans.
  • Prepared annual budgets for business.
  • Oversaw staff, financials and key performance indicators to manage business operations.
02/2018 to 04/2018 Head of Operational Development Ernest Airlines | City, STATE,
  • Established ticketing office for airline entry into market
  • Hired personnel for ticketing office
  • Trained personnel for ticketing office
  • Set up communication channels and workflow between airline headquarters and international call center
  • Resolved customers with special circumstances including those with cancelled flights, delays under pressure and with frequent interruptions
09/2015 to 05/2017 3D Printing Education Program Director Kyiv Chamber Of Children And Youth | City, STATE,
  • Initiated the creation of recreational 3D modeling and printing educational program
  • Wrote curriculum and lesson plans for various level and/or age groups
  • Developed marketing campaign via social media targeting the general public
  • Conducted public-facing interviews with media
  • Presented program to locals schools with masterclass module
  • Taught students in 3D printing technologies
  • Recruited and oversaw student-volunteer's interaction with students
  • Operated a variety of machinery and software including 3D printers, 3D scanning systems and modeling software
  • Prepared student work stations to execute developed curriculum
  • Co-authored with the Head of Department the educational budget for developed curriculum
09/2009 to 01/2012 Head of Corporate Department American Travel Group | City, STATE,
  • Established corporate privacy guidelines for Corporate VIP’s , public personas and high-level political figures.
  • Coordinated sub-agencies ticket sales departments
  • Developed unique travel packages for travel agents
  • Interfaced directly with travel service providers, such as airlines, cruise companies, hotels, etc.
  • Trained new agents on company ERP (Enterprise Resource Management Software) and established work-flow
  • Learned and then taught Sabre GDS (Global Distribution System) to other agents and sub-agents
  • Work closely with Director to establish new product lines
  • Issued tickets effectively for VIP's under strict time pressures while handling frequent interruptions from other responsibilities
  • Worked diligently to resolve booking, fare and regulations issues alongside passengers and travel agents.
Education and Training
Expected in 05/2002 Master of Arts | Ukrainian History And Museum Studies Kyiv National University of Culture And Art, Kyiv, GPA:
Full Professional
Native/ Bilingual
Native/ Bilingual
  • EQ & Leadership development Training - 2010
  • The International passenger Tariffs and Transportation Documentation Training - 2007
  • Amadeus Central Ticketing Course, Amadeus Ukraine - 2006
  • Galileo Basic Course, Galileo by Travelport- 2008

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School Attended

  • Kyiv National University of Culture And Art

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  • Head of Operational Development
  • 3D Printing Education Program Director
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  • Master of Arts

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