General Cleaner and Sanitation Aide Resume Example
As I've described in my skills the areas I am most experienced with and have excelled at as well as enjoy which is customer service, General cleaning as well as deep cleaning and House Keeping and for the most part working at a fast pace and using these skills and my experience to better help the customer. To be attentive and listening well to be able to accommodate the customer and their needs and to excel in anything I do so that I am the best I can be all to please the customer, making it so that the costumer chooses either the store I work at or whatever business I am working for. Keeping the customers business in choosing to come back should be the main goal. The business can not flourish without any customers
Excellence in customer service where the costumers needs are most important! When working in a customer service setting I believe it is important to work with: patience, kindness, empathy, understanding, compassion and attentiveness Hard working in General cleaning, deep cleaning and House Keeping and evening in this area most of these type of jobs include customer service where we are cleaning to please the customer so doing a great job at a fast pace is first on my mind and especially making sure that areas such as bathrooms are sanitized as well as sparkling clean Have basic computer skills and am a fast leaner. Have experience in Microsoft word and Microsoft office. Have experience working for a business owner and created all gift certificates, business cards, coupons and brochures and the business owner was always very pleased and even impressed with my work | Had experience in a call center setting where after learning the office software my job was to look into each field on a spread sheet and schedule deliveries for the customers after seeing the orders they had placed. Learned how to work in a fast pace using a warm friendly tone and using kindness and compassion always even with those cranky customers, I learned to use patience with especially those cranky customers and to keep my cool under pressure Have experience and excelled working in a retail setting whether it be working in customer service cashiering or stocking the coolers with beverages. I believe in always using a warm friendly tone and kind smile to greet the customer as they walk in and to be available and attentive if they need any help with anything, always asking if they'd like a receipt just in case product were to malfunction or needed to be returned for any reason and wishing the customer a wonderful day on their way out! I believe keeping all areas of the store neat and tidy and to make sure there isn't anything on the floor that a customer could trip over. Keeping shelves organized in a fashion that the customer can easily find any item they may be searching for Always being available for the customers needs and not becoming flustered on days where I may be the only on working and having more then one customer need my help. I've had decent amounts of experience in all these areas and I've pretty much always been able to keep my cool and I throughly enjoy these areas and it's easy to excel at work you enjoy doing |
- Sanitized frequented areas and equipment using approved supplies.
- Transported trash and hazardous waste to appropriate disposal area.
- Responded to emergency cleaning requests to meet client expectations.
- Restocked supplies, replacing toiletries, liners and soaps.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Used digital timekeeping system to document hours worked each day.
- Strengthened building cleanliness by inspecting perimeters, picking up trash and performing [Task].
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Reduced cleaning time by [Number]% while maintaining company quality standards.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Used industrial cleaning equipment to quickly complete custodial tasks.
- Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Led and instructed group activities, including sports, crafts and [Type].
- Documented attendance of participants for events.
- Set up various facility spaces for events such as [Type] and [Type].
- Counted inventory stock to monitor levels and order items.
- Laid out, organized and put away sports equipment and supplies for activities.
- Developed and maintained class rosters to document information about participants.
- Handled budgetary concerns, keeping all activities affordable.
During my 3 years of vocational high school I studied in the areas of Horticulture/Floral design in an actual Floral shop setting where I learned how to manage and maintain a green house as well as create beautiful floral design creations for all seasons and even had practice in the store area where customers where able to come in and purchase anything from the greenhouse for example Tomatoes or aloe plants or from the floral shop to order either a bouquet,arrangement, wreaths or grave blankets for any time of year. I studied this for 2 in a half years and during the last half of my third year I studied dry cleaning where I worked in an actual dry cleaning shop setting when I learned how to properly wash clothes and steam clean stains and wrinkles out of the clothes as well as use proper chemicals in stains and had practice in the customer service area where customers would come in with clothing issues and needed help in stain removal or to steam clean suits or jackets that could not be washed in the usual washing machine.
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Resume Overview
School Attended
- EB Vocational
Job Titles Held:
- General Cleaner and Sanitation Aide
- Housekeeper
- Recreational Assistant
Degrees
- GED
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