Highly knowledgeable, creative and result-oriented Banker with huge background in establishing and maintaining positive customer relationships, planning and delivering effective sales strategies and monitoring the progress of new and existing financial products. To fulfill a position at a company where I can grow individually and professionally. A company where I can apply the knowledge I have and increase it as well. Knowing before hand that I will have to re attribute that knowledge with hard work.
Exceptional ability to work in a fast-paced, high-volume cash-handling environment with daily face-to-face customer contact, while providing high level of customer service.
Met with clients on a regular basis to assess their financial needs and growth opportunities.
Problem analysis, use of judgment and ability to solve problems efficiently.
Achieved aggressive sales goals. Self-motivated, initiative, maintains high level of energy. Excellent sales ability. Developed decision making, critical thinking. Tolerant and flexible, adjusts to different situations. Enhanced strong verbal and communication skills. Excellent customer service skills to handle customers in a professional, tactful, and courteous manner. Fluent in Turkish and English.
Self-motivated, initiative, maintains high level of energy.
Excellent sales ability.
Developed decision making, critical thinking.
Tolerant and flexible, adjusts to different situations.
Enhanced strong verbal and communication skills.
Excellent customer service skills to handle customers in a professional, tactful, and courteous manner.
Fluent in Turkish and English.
Performed boarding announcements, handling standby passengers, monitoring jet way doors during deplaning and enplaning.
Ensured safety of customers and crew members.
Loaded and unloaded baggage, mail and cargo.
Directed passengers to and from gates.
Opened/closed deposit accounts and accepted loan applications.
Requests and supported other sales associates as needed.
Balanced ATM machine verified travelers check stock, processed returned mail, balanced credit card machine.
Identified fraudulent activity to prevent potential losses to the Bank.
efficiently and in a friendly, professional manner.
Ability to process incoming and outgoing wires.
Managed opening and closing times for the main branch.
Collaborated with other tellers and made sure the policies and procedures of the bank are accurately followed.
Supplied tellers with coin and currency as needed.
Reported daily averages and shortages to the operations department.
Processed range of retail and commercial transactions.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Processed tax and loan payments, cash/check deposits, withdrawals..
Performed cash handling functions in an accurate and secure manner for receiving, receipting and processing of payments.
Issued cashier checks, money orders, currency orders.
Trained and supervised employees on cash drawer operation.
Met sales and referral goals by identifying and selling Association products and services beneficial to the customers needs.
Handled various accounting transactions and reconciliation tasks.
Evaluated client's financial needs and recommend products to meet their needs.
Provided account status data whenever requires and handled phone inquiries.
Maintained confidentiality of customer information at all times.
Processed customer financial transactions within assigned limits and established guidelines.
Maintained a current knowledge of new and existing products and services.
Balanced cash drawer and teller transactions within established guidelines.
Greeted customers as they arrive and direct them to merchandise they need.
Assisted customers with buying decisions when required.
Operated cash register and adding machine in order to manage cash for sold items.
Balance all transaction at the end of the day for cash reconciliation
Top Sales Performer, Comerica Chairman's sales awards 2009-2008-2007-2006
Comerica ROAR award 2009-2008-2007-2006-2005-2004-2003
Wine opener set 2006
* Proficient in Microsoft Excel for financial modeling and analysis.
* Skilled in Microsoft Office (Word, Outlook, Excel, PowerPoint.)
* Typing speed 50 WPM.
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