Motivated candidate who works efficiently under pressure and makes sound decisions. Exceptional team leader with an outstanding attitude for any challenge. Years of training and hands on delivering support services and resolving customer complaints. Qualified with 20 years in fast-paced customer service. Personable and professional under pressure.
MS Windows 98,XP, MS Word, Microsoft Outlook 2010, Microsoft Outlook 2010, Window Vista, MS Excel, Typing 50+, accounts payable & receivable
Armed Handgun Training 9mm, 40 caliber & shotgun
Security Guard Certificate
Certified in First Aid
Strong written and verbal communication skills
G4S/Securitas- Officer, 03/2011
to Current Swift – Culpeper Virginia
Public relations, data entry, Patrol, entrance/exit control, daily log, monitor daily activity on camera system, monitor Pegas system/door alarms.
updated gatehouse post orders.
Safety Officer of the Quarter.
CPR/AED & First Aid responder Certified.
Notary of Public 2016.
Certified Firearms: shotgun, 9mm & 40cal.
Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
Screened vendors and contractors before granting access to restricted areas within the mall.
Major Asst. Chief, 06/2005
to 03/2011 US Security Associates, Inc/George Dodson investigation & Security – Locust Grove,
employee scheduling, payroll, set up training for personnel, filing, access control for property, maintain log book for current events, incident reports, fingerprints, weekly and monthly reports, multi finger prints, monitor cameras for access and monitor for building access, attend Board Meeting , boat registrations for community, accounts receivable, multi telephone.
Assisted fire calls, domestic matters, cleared scenes/houses, Sworn in Conservative of the Peace, Notary of Public Virginia Expires 2016.
Actively patrolled assigned areas to prevent and detect crimes.
Investigated and reported crimes, accidents, offenses and damage to property.
Enforced all traffic laws and ordinances and checked speed with radar.
First Sergeant, 04/2005
to 06/2006 Saint Moritz Security Services/geico – Fredericksburg,
Managed activities/schedule of 21 security personnel, formulated and managed shift schedules for 24/7 operations, provided first response for medical emergencies, generated various site management reports.
Detected suspicious activities and watched for criminal acts and rule infractions.
Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Denied entrance to the building to unauthorized
to 04/2002 Wilderness Presidential Resort – Spotsylvania,
Responsible for scheduling, accounts receivable, prepared incident incidents reports & accident reports, recorded daily reports, use of radar for traffic control, public relations.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Office Manager, 10/1993
to 05/1995 Fine & Associates – Ocean Springs,
Developed standard operating procedures for all administrative employees.
Received, screened and routed incoming calls.
Provided complete meeting support including preparing materials and taking notes.
Completed bi-weekly payroll for 10 employees.
Handled all incoming business and client requests for information.
Coordinated special projects and managed schedules.
Met challenging quotas for productivity and accuracy of work.
Pre-screened and interviewed legal assistant candidates.
Filed all court documents on behalf of the attorneys.
Assisted attorneys with reviewing and organizing witness reports.
Contacted clients to schedule appointments and discuss the progress of cases.
Yeoman/Auxillary Master-at-Arms, 07/1988
to 07/1992 United States Military- USN – Norfolk,
Wrote office job descriptions and directives.
Trained in the use of tear gas and explosives.
Sorted and routed incoming correspondence and messages.
Drafted military and nonmilitary correspondence.
Explained procedures to patients to reduce anxieties and increase patient cooperation.(EMT)
Collected, organized and restocked supplies in all units.
Prepared and administered medications as directed by a physician.
associates : pharmacy technician,
Current Ashworth online course -