funeral home assistant resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking ,reliable and motivated. Punctual trying to meet deadlines at all times . Maintaining professionalism at all times. Showing and performing with confidence .Strong communication skills with public while providing comfort and trust. The ability to learn quickly and to take on any challenging tasks As team player.

  • Remains management
  • Visitation coordination
  • Guest assistance
  • Casket preparation

05/2011 to Current Funeral Home Assistant Dyer-lake Funeral Home | City, STATE,

•Meeting with families assisting with the support system to all of their needs.

•Answering their concerns and questions while comforting .

•Assisting with visitation.

•The ability to interact with public with security and professionalism.

•Providing necessary information provided by funeral Director to assist in funerals.

•Ability to assist in visitation and funerals with the upmost confidence to do so.

•Receiving phone calls with the ability to comfort at the time of need.

•Transportation experience of deceased from funeral home to resting place.

•Bringing deceased into Funeral Home care from nursing home facilities, hospitals.

With assistant comfort in transferring from family home into funeral home care.

•Ability to give direction during funerals and visitation for families .

•Providing with the upmost sensitive situations the ability to communicate with professionalism at all times.

•Organizing for transportation and parking lot attendant instructions and directions.

  • Organized chapels for visitations and maintained calm and orderly atmosphere.
  • Prepared memorial materials, including service programs and signage.
  • Supervised funeral processions to direct cemetery parking.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
08/2021 to 10/2022 Mobile Phlebotomist Nursing Facility South Coast Hospital | City, STATE,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Prepared and packaged specimens for courier transport.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Identified patients using proper procedures prior to specimen collection.
  • Transported specimens following established protocol for temperature and light.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Processed client payments and collected appropriate billing information.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
08/1999 to 10/2003 Mobile Phlebotomist Home Drawer Us Laboratory | City, STATE,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

Planning mobile routes for home draws.Phone skillsCalculating mileage in route accuratelyDelivering specimens at a timely mannerKeeping a schedule being very punctual with time coordination.The ability to navigate with confidence and ease. Communication skills kept professionalThe ability to comfort patients at all times with trust and reassurance.

10/1996 to 10/1999 Unit Secretary/Phlebotomist/CNA, Float Pool Hasbro Children’s/Rhode Island Hospital | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.
  • Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
  • Distributed drinking water and nourishment to residents.
  • Helped residents walk with or without self-help devices.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Assisted residents in preparing for activities and social programs.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
Education and Training
Expected in 1997 Patient Care Model Certificate | Phlebotomy Rhode Island Hospital, Providence ,Rhode Island, GPA:
Expected in 1996 Cna | Cna Rhode Island Red Cross, Providence, Rhode Island, GPA:
Expected in 1989 GED | Bristol High School, Bristol, Rhode Island, GPA:

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Resume Overview

School Attended

  • Rhode Island Hospital
  • Rhode Island Red Cross
  • Bristol High School

Job Titles Held:

  • Funeral Home Assistant
  • Mobile Phlebotomist Nursing Facility
  • Mobile Phlebotomist Home Drawer
  • Unit Secretary/Phlebotomist/CNA, Float Pool


  • Patient Care Model Certificate
  • Cna
  • GED

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