Full Time Student resume example with 17+ years of experience
I've been working for the past four years as a Customer Service Manager and attending School full-time. During that time I've been trained and certified on a number of different software platforms and systems. I been trained in team management. Now I'm looking to take my career to the next level and move into a full time employee for a company where I can be a part of a Team, but also allows me to focus my energy on my best strength, working directly with associates and customers. I'd like to Build a long term career that lets me focus on professional growth. I am looking for a new challenge, more responsibility, more experience or a change of environment.
- Flexible thinkerVisionary
- Talented multi-taskerEnsure quality standards are maintained at all times
- Accounts payable and receivableEnsure that team systems, filing, is being implemented
- Customer-oriented and is working across the team.
- Operational and strategic levels.
- Train employees and evaluates job performance for the purpose
- Of supporting them in the completion of their work activities.
- Inventory controlDelegate jobs with measurable objectives to team
- Personnel management members when appropriate with Store Director.
- Microsoft Office Suite expertStrong drive and desire to be part of a growing business.
- Ability to manage priorities and deadlinesKnowledge of pertinent codes, policies, regulations and
- Demonstrated ability to plan and manage at both the laws; food safety and handling procedures.
9 months hands on
Nails
Course work three months in class room
Clinical 7 months on floor
Hair
Color
Cut and style
Shampoo
Manicures
Pedicures
Customer Service
Perms
Deans list certificate Business, Management and Communications Principles of Accounting Applied Business Law Introduction to Human Resources Introduction to Finance Customer Relations and Servicing Business Albuquerque, NM Payroll Management Accounting II Macroeconomics Business Finance Statistics for the Behavioral and Natural Sciences Business Communication II Business Law II Principles of Management Business Ethics II Business Information Systems Management Science Principles of Marketing II Payroll Management
Accounting II
Macroeconomics
Business Finance
Statistics for the Behavioural and Natural Sciences
Business Communication II
Business Law II
Principles of Management
Dean's list 4.0
Military certificate(Successful Brigade move)
CPR/First aid
Top 25 Casher in District 6
Volunteer Hours to Paint the Store Office
Norcross, GA, 08/2011 - 11/2016
- Ensure that customers' needs are addressed quickly and professionally.
- Conduct daily huddles with front end associates to discuss service standard and results.
- Safe procedures; verify safe counts at the beginning of the shift and balance safe at the end of shift.
- And relief help.
- Proper checking techniques, engagement, Que-Vision, self-checkout lead behaviours, proper bagging.
- Hand rings, proper use of gold slips, close the loop and follow up with all register operators.
- Ensure that all current customer service, cash control, labour control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store Management.
- Any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Oversee and manage the efficient operations of all functions and activities of the front-end.
- Adhere to all local, state and federal laws, and company guidelines.
- Perform the essential functions of this position with or without reasonable accommodation.
- Cosmetology Albuquerque, NM Coursework in 3 months in classroom 9 months hands on Nails Hair Colour Cut and style Shampoo Manicures Pedicures Customer Service Business Albuquerque, NM 3.
City, STATE, 01/2003 - 03/2011
- Prepared program operating budgets, budget reports and other financial performance reports.
- Collaborated with and Residential and nursing team to achieve the goal of assisting mentally challenge individuals to achieve their potential Direct Support Year 1 , Direct Support Year 2 Collaborating with Arc's team of case managers and nurses to develop a successful behaviour treatment plan.
- Maintained up-to-date account records on all funds that each individual purchased and kept receipt records.
- Developed methods to establish and clarify customer objectives.
- Coordinated upper management's at IP meetings and key account on medication management and Individual growth progress.
- Maintained efficient data to clarify objectives of the Consumer Medication certified.
- Planned and conducted staff training for new employees, with an emphasis on what our mission is.
- Assist with Daily Living Activities.
City, STATE, 10/2011 - Current
- Communicate company, department, and job specific information to associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store and make suggestions about products.
- Stay current with present, future, seasonal and special ads.
- Understand inventory/stocking and Computer Assisted Ordering.
- Observe scheduled shift operating hours.
- Lead front end team by supporting service expectations such as, but not limited to, Que Vision, money services, self-checkout goals.
- Perform cash loans and pick-ups from all store registers as needed through their shift using the Veri Balance system and Manage breaks and lunches for all front end associates including cashiers, baggers, service booth clerks, fuel clerks, Observe, coach, praises all front end associates on a daily basis on all front end expectations such as, but not limited to Follow procedures to limit shrink such as, but not limited to checking for bottom of basket, scanning all items, avoid manual Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of.
Culture Council : I was the lead we participated in many volunteer events that lead the store straight into the top store in all the Kroger districts and we received a big Trophy we will keep in our store for 1 year.
Participated in the watermelon ranch donating over 120 beds to the animal shelter.
We participated in feeding the homeless and getting school supplies for the children of Joy Junction.
- Accounting, Accounting II,
- Accounts payable and receivable, ads,
- Balance, budgets,
- Business Communication
- Business Law II,
- Customer Relations,
- Customer Service,
- Train employees,
- staff training,
- inspecting equipment,
- filing,
- Finance,
- food safety,
- funds,
- Human Resources,
- Inventory control,
- loss prevention,
- Payroll,
- Personnel management,
- vision
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Resume Overview
School Attended
- DeWolffs School of Cosmetology
- Brown Mackie College
Job Titles Held:
- Full-time Student
- Lead Staff relief
- Customer Service Manager
Degrees
- Associate of Arts
- Bachelor of Science
- Bachelor of Science
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