fulfillment supervisor resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Resourceful Team Lead trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Dedicated, loyal and customer-oriented Team Lead. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

  • Order status updating
  • Product selection
  • Shipping and receiving
  • Package verification
  • Goal-oriented
  • Issue and conflict resolution
  • Computer skills
  • Manufacturing and warehouse procedures
  • Material inventory
  • Staging and sorting
  • Warehouse Management
11/2020 to Current Fulfillment Supervisor Holistic Industries | Sterling Heights, MI,
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Accepted, processed and filled orders quickly and accurately.
  • Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
10/2020 to 11/2020 Sanitation Lead Dairy Farmers Of America | Middlebury Center, PA,
  • Trained team members in proper cleaning and sanitizing procedures.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Followed sanitation schedule and documented cleaning activities.
  • Monitored inventory of cleaning products and re-ordered as needed.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Complied with company policies regarding safe storage of chemicals.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Sanitized floors and walls to protect workers.
01/2020 to 11/2020 Lead Assembler Builders Firstsource, Inc. | Spanaway, WA,
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Completed accurate assembly work by positioning and aligning components.
  • Checked parts against stock lists, blueprints and material specifications to comply with standards.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Moved supplies and finished products by operating forklifts and overhead cranes.
  • Rotated through series of different stations based on team needs.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Assessed work for errors or compliance issues and made corrections and modifications.
  • Operated welding, press brake, plate rolls, angle and channel rolls and shears to complete assemblies.
  • Orchestrated organizational assembly strategy to produce products conforming to design specifications.
01/2019 to 01/2020 Front End Courtesy Clerk Bristol Farms | Yorba Linda, CA,
  • Packaged or bagged purchases, assisting customer with purchase and in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
  • Placed calls to inventory room to assist product delivery and meet customer requests.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Promoted and explained loyalty programs to customers, assisting form completion to finalize client status.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Escorted customers to desired merchandise location.
  • Processed customer account changes using proprietary software.
  • Answered questions and informed customers of current sales and promotions.
  • Consulted with customers regarding needs and addressed concerns.
Education and Training
Expected in 05/2016 Associate | Business Management Central Georgia Technical College, Warner Robins, GA, GPA:

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Resume Overview

School Attended

  • Central Georgia Technical College

Job Titles Held:

  • Fulfillment Supervisor
  • Sanitation Lead
  • Lead Assembler
  • Front End Courtesy Clerk


  • Associate

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