Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Licensed phlebotomists with comprehensive experience in high volume outpatient lab looking to obtain a job position in a stable work environment that will challenge me and allow me to use my education, skills, and past experience for future growth and advancement.
Skills
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Work History
Fulfillment Supervisor, 10/2019 - 08/2020
Holistic Industries – California, MD,
Holistic Industries – California, MD,
- Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
- Maintained compliance with company safety policies and called violations to attention of management.
- Drove customer satisfaction by successfully completing all returns within two day timeframe from receipt in fulfillment department.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Cash Lead/Shift Lead, 09/2006 - 01/2020
Biolife – Minneapolis, MN,
Biolife – Minneapolis, MN,
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
- Maintained customer satisfaction.
- Helped customers locate appropriate store locations, answered questions about products and provided solutions for various guest issues.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Prepared beverages and filled food orders for customers.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Verified over $30,000 of cash and credit payments daily.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used POS system to enter orders, process payments, and issue receipts.
- Prepared and submitted end-of-shift reports.
- Assisted customers by answering questions and fulfilling requests.
- Reviewed and resolved differences between accounting information and cash drawer.
Phlebotomist Extern, 08/2019 - 08/2019
Powersouth Energy Cooperative – City, STATE,
Powersouth Energy Cooperative – City, STATE,
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Draw blood from veins by vacuum tube, or butterfly.
- Performed Venipuncture and Capillary.
- Greet and log in patients arriving at clinic.
- Centrifuge blood specimens.
- Organize and clean blood-drawing trays, ensuring that all instruments are sterile.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Receive and process certain patients specimens for send out facilities.
- Labeled blood vials with critical information like time collection, date, and patient name.
- Built trust and minimized patient discomfort during phlebotomy procedures.
Administrative Clerk, 10/2017 - 12/2017
Los Angeles Animal Services – City, State,
Los Angeles Animal Services – City, State,
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened and routed incoming correspondence and deliveries
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Processed daily casework assignments and documents, including performing research and data acquisition to support case.
- Prioritized, planned, and adjusted schedules as necessary
- Generated documents necessary for hearings
Education
Certificate of Completion in Phlebotomy: , Expected in 08/2019
AUMT Institute - Torrance, CA,
AUMT Institute - Torrance, CA,
Associate of Arts: Criminal Justice, Expected in 06/2014
El Camino College - Torrance, CA
El Camino College - Torrance, CA
Certifications
- Certified Phlebotomy Technician
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Resume Overview
School Attended
- AUMT Institute
- El Camino College
Job Titles Held:
- Fulfillment Supervisor
- Cash Lead/Shift Lead
- Phlebotomist Extern
- Administrative Clerk
Degrees
- Certificate of Completion in Phlebotomy
- Associate of Arts
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