Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Licensed phlebotomists with comprehensive experience in high volume outpatient lab looking to obtain a job position in a stable work environment that will challenge me and allow me to use my education, skills, and past experience for future growth and advancement.

  • Time management
  • Team building
  • Supervision
  • Project organization
  • Problem resolution
  • Customer service
  • Recording data
  • Communications
  • Operational improvement
  • Team management
  • Organization
  • MS Office
Work History
Fulfillment Supervisor, 10/2019 - 08/2020
Holistic Industries California, MD,
  • Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Drove customer satisfaction by successfully completing all returns within two day timeframe from receipt in fulfillment department.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Cash Lead/Shift Lead, 09/2006 - 01/2020
Biolife Minneapolis, MN,
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained customer satisfaction.
  • Helped customers locate appropriate store locations, answered questions about products and provided solutions for various guest issues.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Prepared beverages and filled food orders for customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Verified over $30,000 of cash and credit payments daily.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Prepared and submitted end-of-shift reports.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed and resolved differences between accounting information and cash drawer.
Phlebotomist Extern, 08/2019 - 08/2019
Powersouth Energy Cooperative City, STATE,
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Draw blood from veins by vacuum tube, or butterfly.
  • Performed Venipuncture and Capillary.
  • Greet and log in patients arriving at clinic.
  • Centrifuge blood specimens.
  • Organize and clean blood-drawing trays, ensuring that all instruments are sterile.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Receive and process certain patients specimens for send out facilities.
  • Labeled blood vials with critical information like time collection, date, and patient name.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
Administrative Clerk, 10/2017 - 12/2017
Los Angeles Animal Services City, State,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Processed daily casework assignments and documents, including performing research and data acquisition to support case.
  • Prioritized, planned, and adjusted schedules as necessary
  • Generated documents necessary for hearings
Certificate of Completion in Phlebotomy: , Expected in 08/2019
AUMT Institute - Torrance, CA,
Associate of Arts: Criminal Justice, Expected in 06/2014
El Camino College - Torrance, CA
  • Certified Phlebotomy Technician

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Resume Overview

School Attended

  • AUMT Institute
  • El Camino College

Job Titles Held:

  • Fulfillment Supervisor
  • Cash Lead/Shift Lead
  • Phlebotomist Extern
  • Administrative Clerk


  • Certificate of Completion in Phlebotomy
  • Associate of Arts

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