Floral Procurement/Fulfillment Manager with over 5 years in retail management. Desiring to obtain a position where I can maximize my multilayer of management skills, procurement/fulfillment knowledge, quality assurance experience, program development and training capabilities, customer service knowledge, and successful track record in the Workforce Development environment.
Strong organizational skills.
Creative problem solver.
Excellent communication skills.
Sharp problem solver.
Training development aptitude.
Training programs development.
Strong client relations.
New hire orientation.
All floral inspection, clarification and hands-on work pertaining to cold-chain management, quality of product, cut-stage variations, observable disease and mechanical damage, facility SOP, shipping issues and import procedures.
First-line company contact for vendor/suppliers with issues pertaining to the Miami US Customs facility with direct contact of Customs Officers during inspection of vendor product.
Complete inspection of arrival facilities in which aviation delivery is unloaded, put in pre-cooler and issued Customs notifications.
Direct communications and solution modifications with Head-grower of the premiere Kroger rose supplier in Miami, FL.
Consistent communications with such issues as; which product is grown and packed for export; process of growing, maintaining inventory; disease identification and causes; mechanical damage issues and the solutions used to minimize; tour of facility were product is inspected through three Quality Assurance Inspectors and the cold-chain management processes put in place.
Developed new process for employee evaluation which resulted in marked performance improvements by including team input into the evaluation process.
Achieved taking three separate perishable departments out of the Bottom 20 status within a three month average period to become top producers in the division rank standings through continuous communications, follow-up and relationship building practices.
Served as company representative at the Annual Job Fair at the Savannah, GA High School to promote company objectives and hiring goals.
Business Education National Vice President Eastern Region of Phi Theta Kappa Honor Society Presidents Academic Achievement Award 9 GPA Graduated Summa Cum Laude Communications Psychology and Education
Human Services Presidents Academic Achievement Award 0 GPA Graduated Summa Cum Laude Case Management/Assessment, Psychology
premiere, Bi, creative design, delivery, Department of Health, hiring, Human Resources, inspection, instructor, maintaining inventory, leadership, leadership training, mechanical, organizational, processes, Process Improvement, Procurement, profit, Project Development, quality, Quality Assurance, relationship building, sales, seminars, shipping, SOP, training programs, workshops
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