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Fulfillment Expert Resume Example

Resume Score: 80%

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FULFILLMENT EXPERT
Summary

Motivated Spring 2020 SUNY Geneseo graduate with a Bachelor of Arts in Communication along with a Political Science Minor. Eager and ready to advance professional knowledge while positively affecting the University of Rochester and its valued patients. Well-organized, empathetic, and diligent with any assigned tasks. Articulate communicator who is excited to gain experience and satisfy the responsibilities of the Outpatient Access Specialist position and beyond.

Although I do not have experience in a healthcare setting, I do posses years of customer service experience including, but not limited to, front desk operation at the Monroe County Democratic Committee. I rise to every challenge and strive to go above and beyond, no matter the setting. I look forward to further discussing why I am an ideal candidate for the position. I thank you for your time and consideration.

Experience
Target - Fulfillment ExpertRochester, NY10/2020 - Current
  • Greet and assist customers throughout the day
  • Pick, prepare, and package online orders for shipment
  • Complete guest transactions at the checkout lanes
  • Ensure guests expectations are met
  • Maintain a friendly and welcoming attitude
  • Meet trucks carrying incoming shipments, carefully unload merchandise and move containers or pallets to staging locations
  • Keep work areas clean, neat and organized for optimal productivity and worker safety
  • Package items with appropriate materials to prevent damage during shipping
Walmart - Apparel and E-Commerce AssociateGeneseo, NY10/2018 - 09/2020
  • Acknowledged customers' issues and resolved their problems in a friendly and efficient manner
  • Performed daily tasks such as rolling racks, zoning, setting modular, price changes and freight
  • Operated the fitting room
  • Answered and directed phone calls
  • Picked, prepared, and dispensed orders to Online Grocery Pickup customers
  • Maintained cleanliness and sanitization standards
  • Trained new associates
  • Greeted customers
Monroe County Democratic Committee - InternRochester, NY06/2020 - 08/2020
  • Answered incoming telephone calls, communicated with constituents on numerous issues, and directed calls and walk-in requests accordingly
  • Assisted with overall communications-social media, emails to volunteers, and more
  • Researched info on town, city, and village laws and politics
  • Actively conducted donor research
  • Assisted in building, organizing, and maintaining donor databases
  • Assisted in targeting potential voters by analyzing previous election data and current demographics
  • Input and managed important data gathered through direct contact with voters
  • Generated reports for various campaigns on the status of their Field Operations
  • Volunteered for local campaigns via canvassing and phone banking
Taco Bell - Team MemberBrockport, NY08/2016 - 05/2019
  • Maintained work area cleanliness to promote customer/team safety and increase efficiency
  • Recieved customer orders in the drive thru and lobby
  • Trained new team members
  • Handled customer payments
Activities and Honors

Phi Theta Kappa Honor Society Member (2016-Present)

Volunteering

Volunteered and collaborated with the Ernest Flagler for New York State Assembly campaign (June 2020)

  • Canvassing
  • Phone banking
  • Donor research and data entry

Construction Volunteer for Livingston County Habitat for Humanity (Present)

  • Hang and finish drywall
  • Painting
  • Sanding

Volunteer at the Geneseo/Groveland Emergency Food Pantry (Present)

  • Provide all eligible residents of the community with prepacked bags comprising non-perishable foods, perishable foods, and personal hygiene products
  • Working towards addressing food scarcity within the community
  • Assist the food pantry manager with graphic design projects such as informational flyers for members of the community

Volunteer for Nate McMurray for Congress (Present)

  • Phone banking
Skills
  • Detail Oriented
  • Organization
  • Positive demeanor
  • Goal-driven
  • Oral and written communication
  • Fast learner
  • Team player
  • Professional
  • Passion for knowledge
  • Leadership
  • Proficient computer skills
  • Exceptional customer service skills
  • Empathetic
  • Friendly
  • Telephone etiquette
  • Patient
  • Front desk experience
  • Money handling
Education and Training
High School DiplomaKendall Junior-Senior High SchoolKendall, NY06/2016
  • 2x Section V Varsity Girls Soccer Champion
  • 2x League/Division Champion
Associate of Science: Liberal Arts: General StudiesGenesee Community CollegeBatavia, NY05/2018
  • Received training in Child Abuse Detection and School Violence Prevention
  • Worked with developmentally disabled adults for a semester promoting engagement and learning through crafts, games and other leisure activities
  • President's List Honoree Fall 2016, Fall 2017, and Spring 2018
Bachelor of Arts: Communication- Journalism And MediaSUNY GeneseoGeneseo, NY05/2020
  • Minor in Political Science
  • GPA: 3.2
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Resume Overview

Companies Worked For:

  • Target
  • Walmart
  • Monroe County Democratic Committee
  • Taco Bell

School Attended

  • Kendall Junior-Senior High School
  • Genesee Community College
  • SUNY Geneseo

Job Titles Held:

  • Fulfillment Expert
  • Apparel and E-Commerce Associate
  • Intern
  • Team Member

Degrees

  • High School Diploma
    Associate of Science : Liberal Arts: General Studies
    Bachelor of Arts : Communication- Journalism And Media

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