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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Reliable and friendly Sales Associate adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Retail Sales Associate versed in merchandising, display design and customer relations.

Responsible and friendly Sales Associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Active listening
  • B2B sales and customer service
  • Energetic self-starter
  • Excellent communication skills
  • Verbal/written communication
  • Results-oriented
  • Customer- and service-oriented
  • Reliable and punctual
  • Written and oral communication skills
  • Team player mentality
  • Listening skills
  • Outgoing personality
  • Results oriented
  • Reading comprehension skills
  • Inventory management
  • Retail loss prevention
  • Relationship selling
Experience
Fulfillment Associate, 07/2021 to 01/2022
Wolters KluwerNorwood, MA,
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Verified items correctly matched to sales check for packing and shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Took custom orders from clients and provided accurate quotes.
  • Pulled merchandise to fulfill orders to specification.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Assisted in training new warehouse employees.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Stock Associate, 04/2020 to 06/2021
Macy'sDurham, NC,
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Assisted customers based on currently available product, promotional and policy information.
  • Assessed floor displays to determine which merchandise required restocking.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Federal Work Study Student, 10/2019 to 03/2020
National Western Life Insurance CompanyAustin, TX,
  • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Implemented office efficiency improvements to streamline task delegation.
  • Achieved results in ambiguous environment with high level of accuracy and attention to detail.
  • Monitored office supply use and stock levels, placing replenishment orders as needed.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Produced professional and error-free letters, presentations and spreadsheets.
Sales Associate, 06/2019 to 03/2020
Bealls OutletCity, STATE,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Offered product and service consultations and employed upselling techniques
  • Educated customers on product and service offerings
  • Recommended merchandise to customers based on needs and preferences
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Negotiated and closed deals with minimal oversight.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Education and Training
High School Diploma: , Expected in 2018
Peach County High School - Fort Valley, GA
GPA:
  • National Honor Society Member
  • Naval Junior Officer Training Corps- Athletics Team Captain, 2017 to 2018
  • National Society of High School Scholars Member
  • Georgia HOPE Scholarship Recipient
  • Walmart Dependent Scholarship Recipient
  • Honor Roll [2014-2018]
  • Dual Enrollment [Jan. 2018- May 2018]
Associate of Science: Psychology, Expected in 06/2020
Georgia Military College - Warner Robins, GA,
GPA:
  • 3.29 GPA
  • Georgia Hope Recipient
  • Walmart Dependent Recipient
  • Dean's List Honoree Spring Quarter 2019
  • Dean's List Honoree Winter Quarter 2019
  • Dean's List Honoree Fall 1 Quarter 2019
  • Dean's List Honoree Fall Quarter 2019
Associate of Science: General Studies, Expected in 06/2020
Georgia Military College - Warner Robins, GA,
GPA:

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Resume Overview

School Attended

  • Peach County High School
  • Georgia Military College
  • Georgia Military College

Job Titles Held:

  • Fulfillment Associate
  • Stock Associate
  • Federal Work Study Student
  • Sales Associate

Degrees

  • High School Diploma
  • Associate of Science
  • Associate of Science

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