Able to adapt readily to fit the needs of the current or expected task to a level that well meets the minimum required skills to perform the duty. Have refined listening and customer service skills with critical thought to improvise a safe and appropriate solution to most issues that may arise while also staying within the acceptable parameters of the company's code of conduct. Able to deescalate conflict both verbal and physical without the use of force and can resolve issues in a way that satisfies the conflicting parties' collective interests. Able to handle high-pressure while retaining clarity of thought through years of demanding and repetitive work that was subject to load fluctuations. Highly skilled in mathematics and physics which helps better understand the inner workings and overall patterns of how a system should behave--both in computer and in human terms--without interfering with the processes in question. Can empathize and sympathize with people to provide a solution to their issues or concerns in a way that does not appear condescending or disrespectful and remaining genuine throughout. High capacity for social environments, not easily overwhelmed. Able to manage people to maximize both satisfaction and productivity without the use of forceful or demeaning language.
I manage a team of 5 currently and have set in motion a few products for 2020 in the form of animated cartoons and paintings that go for sale online or in person. Additionally, my personal department within the business is Head of Department: Development which focuses on software and video game development for both business and play. The end goal of our products is entertainment for the sake of making people smile.
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