fsqa director resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Award-winning Management professional excelling in operational improvements, training & development, and problem resolution for multi-Billion dollar corporations in the manufacturing, food processing, and environmental industries. Talented leader integrating extensive knowledge of diverse industry and regulatory standards into real-world production environments while fostering strong cross-departmental relations and customer satisfaction. Catalyst delivering quantifiable overhead reductions.

Strong technical background characterized by lab instrumentation calibration and maintenance, qualitative & quantitative testing, and database management.


Food Safety and Quality Management

GFSI Certification development and management

ISO Management

Health and Safety Management

Cost Reduction

Policy & Procedure Development

Operational Improvements Training & Development

Staff Management

Problem Resolution

Employee Development Quantitative & Qualitative Testing

Instrument/ Equipment Calibration, Maintenance, Troubleshooting Customer Management and Satisfaction


Regulatory Compliance

Database Management

06/2021 to Current FSQA Director Peraton | Fort Belvoir, VA,
  • Build Food Safety Management System.
  • Created and impleneted food safety policies and procedures to ensure compliance with FSMA guidelines. Created and implemented SOP's, SSOP's, GMP, Environmental Control and Monitoring Program, Allergen Control Program, product inspection and testing procedures, employee training and development and food security and defense program.
  • Review of product specifications and development of product quality testing standards with statistical reporting for continual improvement.
  • Inspection of incoming raw material for compliance with quality standards agreed upon in vendor contracts, reporting discrepancies and working with vendors as necessary.
  • Review of customer concerns to identify and investigate food safety issues for root cause analysis and corrective and preventative actions.
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Developed and implemented new employee orientation program.
  • Trained and developed employees in effort to contribute to overall professional growth.
  • Gathered data on dimensions and performance characteristics of production items through testing procedures, performing statistical analysis on test results.
08/2013 to 06/2019 Quality Assurance Manager Furman Foods, Inc. | City, STATE,
  • Provide Leadership in Quality Assurance and Quality Improvement policies, programs and initiatives.
  • Ensure that our customers are provided with a safe, wholesome and nutritious great tasting product.
  • Maintain open relationship with customers. Report on pending food safety and regulatory issues and take appropriate action to bring the company into compliance with required regulations and customer specifications. Provide leadership for process control and continuous improvement processes.
  • Management of Document control, Corrective & Preventative Actions, Vendor Certifications, Internal Auditing, Integrated Pest Management, Statistical Process Control and Consumer Communications. Oversee implementation of Quality Management System. Prepare and coordinate all 3rd party Audits, including USDA, FDA, Department of Ag, GMO, Organic and Customer related audits.
  • Developed First Pass Quality vs Final Release database. Utilization of statistical analysis to develop Foreign Material tracking to root cause.
  • Development of freshpack specification standards to reduce quality holds. Improved equipment calibration and maintenance program. Manage a 700k budget.
  • Internal audit of food safety standards to ensure continual (GFSI) Certification.
  • Maintain dry bean vendor quality by reviewing and improving incoming dry bean quality by building strong relationships.
  • Oversaw 9 team members, 19 during seasonal operations.
10/2010 to 08/2013 Quality Assurance/ISO Manager Ingretec | City, STATE,
  • Launched new Self Auditing program to facilitate Food Safety and Health and Safety requirements.
  • Initiated weekly communication meetings for timely reporting of safety, quality, and production updates.
  • Introduced First Time Quality Tracking and Trending.
  • Utilized Statistical Analysis tools to develop process capabilities
  • Developed and maintained Health and Safety training program.
  • HACCP certified Coordinator.
Education and Training
Expected in 2020 to to Master of Science | Food Safety Michigan State University, East Lansing, MI GPA:
Expected in 05/1993 to to Bachelor of Science | Biology Cedar Crest College, Allentown, PA GPA:

Intentional Adulteration Vulnerability Assessment

Foreign Supplier Verification

PCQI - for Human Food


BPC - Better Process Control

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Resume Overview

School Attended

  • Michigan State University
  • Cedar Crest College

Job Titles Held:

  • FSQA Director
  • Quality Assurance Manager
  • Quality Assurance/ISO Manager


  • Master of Science
  • Bachelor of Science

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