Front Office Volunteer Resume Example Company Name

FRONT OFFICE VOLUNTEER

Professional Summary

Caring and skilled volunteer passionate about positively impacting programs and helping participants by providing extra support. Familiar with homelessness and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills

Guest Services
Sorting
Filing
Cleaning
Client Relations Strength
Emotional Support
Teamwork
Flexible & Adaptable

Collaboration
Good listening skills
Relationship-Building
Responsible
Basic math
Conflict resolution
Cultural awareness

Work History

Front Office Volunteer | 09/2020 to Current
Company Name - City, State

Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Supported program leaders with administrative support duties, including phone calls, data entry and photocopying.
Managed multi-line phone system with multiple incoming calls each day, directing individuals to desired personnel and providing general information about daily operations.
Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.
Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Volunteered with groups and organizations to help make measurable differences for program recipients.
Coordinated food, clothing and household items for disadvantaged individuals and families.
Greeted visitors and answered questions about program, requirements and opportunities.

Housekeeping Attendant | 03/2007 to 09/2007
Company Name - City, State

Restocked room supplies such as facial tissues for personal touch with every job.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Responded to requests from patrons for linens and hygiene items, boosting satisfaction rates on company scorecards.
Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Accepted accountability for all assigned building keys, master keys and access cards.
Worked on team of multiple staff members to service numerous rooms daily.
Established and maintained clean and comfortable environments in multiple buildings by vacuuming, cleaning windows and dusting.

Bartender | 04/2006 to 12/2006
Company Name - City, State

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Poured and prepared mixed drinks for over 50 customers daily and created new libations drawing in clientele.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Set up bar for operation, obtained cash bank and stocked service bar.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Developed new signature cocktails to support bar marketing brand and increase profits.
Handled cash on daily basis, which built trustworthiness and loyalty with owners.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Set up glassware, liquor and other necessary supplies for special events.
Requested official identification for age restricted purchases and verified details, consistently meeting strict legal standards.

Delivery Driver | 01/2005 to 06/2005
Company Name - City, State

Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed on-time deliveries by choosing best and most efficient routes.
Interacted with customers to determine needs and opportunities for additional sales.
Completed rush deliveries on tight timetables to satisfy customer needs.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Maintained accurate financial records by collecting and documenting customer payments.
Fostered positive working relationships with customers by responding to questions and concerns.
Kept detailed records of sales, payments and completed or in-progress deliveries.

Education

Concorde Career College - Aurora - City, StateMedical Assisting, 09/2001

Pueblo Community College - City, StateEmergency Medical Technology, 07/1999

Canon City High School - City, State | GED07/1997

Resume Overview

School Attended

Concorde Career College - Aurora
Pueblo Community College
Canon City High School

Job Titles Held:

Front Office Volunteer
Housekeeping Attendant
Bartender
Delivery Driver

Degrees

Concorde Career College - Aurora - City , State
Pueblo Community College - City , State
Canon City High School - City , State | GED

Front Office Volunteer Resume Example

Resume Score: 80%

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