LiveCareer-Resume

front office receptionist resume example with 19+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Patient coordinator with 17 years of experience in healthcare. Skilled in providing professional care to both patients and employers.
Skills
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Strong problem solver
  • Professional and mature
  • Time management
  • Self-starter
  • Schedule management
  • Medical terminology
  • Understands grammar
  • Strong interpersonal skills
  • Dedicated team player
  • Resourceful
Experience
11/2016 to Current Front Office Receptionist Kids Dental Brands | Chattanooga, TN, Welcomed guests and clients in an upbeat and friendly manner.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Represented office personnel and company brand in regular client correspondence.

Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily. Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
12/2009 to Current Patient Coordinator Benevis | Hot Springs, VA,
  • Worked directly with Nuclear Medicine departments and Oncology clinics to achieve optimal patient care.
  • Assessed and positioned patients for PET/CT exams.
  • Entered patient data and charges into Syngo Workflow and company records database.
  • Worked directly with clinic and hospital staff to ensure correct procedures were completed.
  • Completed confirmation calls to verify appointment dates and times with patients/caregivers.
  • Developed accountability system to ensure that patient charges were entered and done so correctly.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Documented patient information obtained from interviews.
  • Trained new staff on quality control procedures.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
06/2008 to 07/2009 Medical Records Clerk Helia Healthcare | West Frankfort, IL,
  • Typed dictated provider notes.
  • Prepared patient medical records for release.
10/2007 to 05/2008 Administrative Assistant - Emerson Power Transmission Benevis | Lackey, VA,
  • Entered parts data
  • Prepared/created machine operating manuals.
11/2000 to 08/2007 Patient Coordinator Alliance Healthcare Radiology | City, STATE,
  • Maintained a clean, healthy and safe environment.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Documented patient information obtained from interviews.
  • Assessed patients and documented their medical histories.
  • Trained new staff on quality control procedures.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Provided patient education.
  • Followed infection control procedures.
Education and Training
Expected in 2008 to to Bachelor of Science | Healthcare Management American Intercontinental University, Hoffman Estates, Il GPA:
Healthcare Management
Expected in 2007 to to Associate of Applied Science | Business Management American Intercontinental University, Hoffman Estates, Il GPA:
Business Management
Skills
infection control, Oncology, patient care, Patient evaluation, vital signs

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Resume Overview

School Attended

  • American Intercontinental University
  • American Intercontinental University

Job Titles Held:

  • Front Office Receptionist
  • Patient Coordinator
  • Medical Records Clerk
  • Administrative Assistant - Emerson Power Transmission
  • Patient Coordinator

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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