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front office medical records administrator resume example with 13+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
  • Telephone etiquette
  • Records filing
  • Data security procedures
  • HIPAA expert
  • Data entry
  • Work well independently
  • Flexible
  • Training & Development
  • Customer service
  • Reliable and trustworthy
  • Computer skills
  • Conflict resolution
  • Friendly, positive attitude
  • Record requests
  • EHR expertise
  • Records maintenance
  • Multitasking
  • Strong problem solving
  • Communication
  • Fluent in Spanish
  • Maintenance & Repair
  • Filing management
  • Positive interactions
Summary

Detail-oriented Medical Records Specialist proudly offering over 14 years' experience. Hardworking professional with records filing and management expertise. Attentive to deadlines in fast-paced environments. Bilingual individual with pleasant attitude and desire to help in any capacity. Hardworking and reliable Medical Records with strong ability. Highly organized, proactive and punctual with team-oriented mentality. Flexible hard worker ready to learn and contribute to team success. Talented Medical Records adept at managing complex responsibilities in high-volume settings. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Education and Training
Expected in 2004 High School Diploma | Premier High School, Phoenix, GPA:
Experience
08/2021 to Current Front Office/Medical Records Administrator Care & Comfort | Augusta, ME,
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Released information to persons or agencies according to regulations.
  • Safeguarded medical records to maintain patient confidentiality.
  • Compiled and coded patient data using standard classification systems.
  • Logged all requests for medical records into spreadsheets.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
04/2014 to 08/2020 Medical Records Specialist Human Good | Venice, CA,
  • Maintained electronic medical records for all clients
  • Pulled patient records and transferred information to appropriate parties.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Managed Allscripts use and training.
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.
  • Kept department clean, organized and professional.
  • Purged outdated files.
  • Pulled patient charts for upcoming appointments.
  • Obtained information by contacting appropriate personnel or patients.
  • Designed improved training procedures to help new staff acclimate quickly.
04/2007 to 02/2014 Medical Records Technician Phoenix Children's Hospital | City, STATE,
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Logged all requests for medical records into spreadsheets.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Scanned incoming documentation.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Purged outdated files.
  • Obtained information by contacting appropriate personnel or patients.
  • Verified, updated and entered patient information into system.
  • Worked with speed, efficiency and accuracy to process documentation and complete projects.
  • Utilized copying equipment for medical record duplication, answered phones and filed documents.
  • Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
  • Maximized accuracy and completeness of medical records through in-depth audits and patient information reviews.
  • Completed in-depth audits of performance and quality of current charts and processes through in-depth reviews across all facilities.
Languages
Spanish:
Professional
Negotiated:

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Resume Overview

School Attended

  • Premier High School

Job Titles Held:

  • Front Office/Medical Records Administrator
  • Medical Records Specialist
  • Medical Records Technician

Degrees

  • High School Diploma

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