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Front Office Certified Medical Assistant Resume Example

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Rebecca
Snyder
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior ability to multitask and prioritize workloads with little or no supervision. Detail-oriented and experienced with greeting patients, collecting patient information and verifying insurance information. Friendly and welcoming individual with knowledge of both front and back office medical assisting practices.

Skills
  • Current Medical Assistant Certification
  • Detail-Oriented
  • Verbal and Written Communication
  • Organization and Time Management
  • HIPAA Compliance
  • Data Entry
  • Calendar and Appointment Management
Education
Springfield Technical Community CollegeCity, State05/2008Certificate:Medical Assisting
Smith Vocational Agricultural H.S./Greenfield CCCity02/1991GED
Certifications
  • AAMA, Certified Medical Assitant
  • BLS Certified
Work History
Company Name - Front Office Certified Medical Assistant
City, State05/2021 - Current
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
  • Assessed calls and inquiries to prioritize services based on medicalemergencies.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Collected deductibles and copays to post money to patient accounts.
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Company Name - Certified Medical Assistant
City, State01/2009 - 08/2010
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Tested and recorded blood glucose levels.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Company Name - Ophthalmic Tech. Trainee/Certified Medical Assistant
City, State03/2009 - 12/2009
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Maintained inventory of medical supplies and tools to address needs of patients.
  • Documented patient medical history and information with commitment to accuracy.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Gathered forms, copied insurance cards and collected patient information for billing and insurance filing.
Company Name - Certified Medical Assistant
City, State12/2008 - 03/2009
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Taught patients about medications, procedures and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
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Resume Overview

School Attended

  • Springfield Technical Community College
  • Smith Vocational Agricultural H.S./Greenfield CC

Job Titles Held:

  • Front Office Certified Medical Assistant
  • Certified Medical Assistant
  • Ophthalmic Tech. Trainee/Certified Medical Assistant

Degrees

  • Certificate : Medical Assisting
    GED

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