Highly motivated and committed Medical Assistant with proven history of superior ability to multitask and prioritize workloads with little or no supervision. Detail-oriented and experienced with greeting patients, collecting patient information and verifying insurance information. Friendly and welcoming individual with knowledge of both front and back office medical assisting practices.
Skills
Current Medical Assistant Certification
Detail-Oriented
Verbal and Written Communication
Organization and Time Management
HIPAA Compliance
Data Entry
Calendar and Appointment Management
Education
Springfield Technical Community CollegeSpringfield, MAExpected in 05/2008 – –Certificate:Medical Assisting - GPA:
Smith Vocational Agricultural H.S./Greenfield CCNorthampton, MA, Expected in 02/1991 – –GED: - GPA:
Certifications
AAMA, Certified Medical Assitant
BLS Certified
Work History
24 Our Care - Front Office Certified Medical Assistant Kansas City, MO, 05/2021 - Current
Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
Assessed calls and inquiries to prioritize services based on medical emergencies.
Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
Collected deductibles and copays to post money to patient accounts.
Posted payments and charges to patient accounts and participated in billing processes.
Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Demonstrated respect, friendliness and willingness to help wherever needed
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
24 Our Care - Certified Medical Assistant Tulsa, OK, 01/2009 - 08/2010
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Completed clinical procedures and gathered patient data for interpretation by physician.
Obtained client medical history, including medication information, symptoms and allergies.
Tested and recorded blood glucose levels.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Dr. Ronald J. Gailun - Ophthalmic Tech. Trainee/Certified Medical Assistant City, STATE, 03/2009 - 12/2009
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Administered ophthalmic drops and ointments, focusing on patient comfort.
Maintained inventory of medical supplies and tools to address needs of patients.
Documented patient medical history and information with commitment to accuracy.
Completed clinical procedures and gathered patient data for interpretation by physician.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, including medication information, symptoms and allergies.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Gathered forms, copied insurance cards and collected patient information for billing and insurance filing.
Dr. Lisa A. Howard - Certified Medical Assistant City, STATE, 12/2008 - 03/2009
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Taught patients about medications, procedures and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Sanitized, restocked and organized exam rooms and medical equipment.
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
Obtained client medical history, including medication information, symptoms and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
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School Attended
Springfield Technical Community College
Smith Vocational Agricultural H.S./Greenfield CC
Job Titles Held:
Front Office Certified Medical Assistant
Certified Medical Assistant
Ophthalmic Tech. Trainee/Certified Medical Assistant
