- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
I'm a hard worker. I'm a fast learner who enjoys learning new things. I'm flexible when it comes to being assigned different duties. I'm a people person and work well with others. I obtain professional communication skills and a friendly demeanor.
- Data entry
- Clerical
- People skills
- Organization and efficiency
- Multi-line telephone skills
| - Technologically savvy
- Multitasking and prioritization
- Microsoft Office
- Computer skills
- Can type fast and proficiently
|
Front Office Administrator, 09/2016 to Current
Applied Minds – Burbank, CA,
- Greet incoming patients, handle payment processing, verify paperwork to manage smooth intake process.
- Manage customer complaints and rectify issues to complete satisfaction.
- Assist current and prospective patients with navigating telephone and web-based support systems.
- Train employees on our EMR system and answer employee technological questions.
- Set up appointments for physician visits and procedures using calendar software.
- Call patients to confirm scheduled appointments and obtain additional details.
- Protect patients by observing strict HIPAA guidelines.
- Verify patient coverage for upcoming procedures or appointments, obtain authorization if needed, and inform patients of financial responsibilities prior to rendering services.
- Answer multi-line phone systems, direct callers to requested personnel and departments, check voicemails, and take messages when needed.
- Deliver high-quality administrative and customer service to sustain patients and workflows.
- Carry out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants.
- Retrieve faxes and upload documents to patient charts to assist clinical staff.
- Deliver administrative support to team members, including making copies, sending faxes, organizing documents, and rearranging schedules.
- Prepare daily shift close reports and balance cash register to accurately reflect all transactions.
- Work with office manager to attain operational goals.
- Apply insurance payments to claims/accounts.
Data Entry Clerk/Parent Liaison, 06/2016 to 09/2016
Steinhatchee Elementary School – City, STATE,
- Daily interaction with fellow employees, parents, and students.
- Handling/filing of student records to keep them current and up to date.
- Sending/receiving fax documents and scanning documents.
- Use of Microsoft Word 2013, Excel 2013, and Outlook 2013.
- Help with the setup and production of school functions.
- Handled confidential information regarding students carefully and with discretion.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails, and completing clerical tasks.
- Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
- Handled all incoming calls and directed callers to the appropriate department or employee.
- Maintained open, positive, and proactive communication between educators and families.
- Assisted with the development of family-focused events, programs, and workshops.
Hostess/Receptionist, 11/2015 to 09/2016
Fiddler's Restaurant And Pelican Pointe Inn – City, STATE,
Hostess:
- Greeted guests and engaged in friendly conversation while gathering information to seat groups or place them on the waitlist.
- Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
- Escorted guests to the seating area, furnished menus, and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Daily interaction with fellow employees and customers.
- Handled cash drawer and credit card transactions, and cashed out waiter/waitress tips.
- Answered phones, took/placed orders
- Keeping work area clean.
Receptionist:
- Answered phones, took telephone reservations, and help answer customer service-related questions.
- Handled cash drawer and credit card transactions.
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs.
- Contacted housekeeping services and maintenance personnel regarding problems with guest rooms.
- Checked guests in and out of the hotel efficiently.
Housekeeping Supervisor/Front Desk Clerk, 06/2008 to 03/2016
Steinhatchee Landing Resort – City, STATE,
Housekeeping Supervisor:
- Interviewing, hiring, training, and scheduling of housekeeping staff
- Maintaining housekeeping standards for 35 homes, chapel, and banquet hall at the resort.
- Monitoring the inventory of lines, equipment, housekeeping supplies, and reordering when necessary.
- Coordinating with both office and maintenance staff.
- Responsible for on-site laundry operation
- Interacted pleasantly with clients and guests when performing daily duties.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Worked with speed and efficiency to meet all job requirements.
- Interacted positively with residents while cleaning houses and common areas.
Front Desk Clerk:
- A part-time position that included daily interaction with both guests and fellow employees.
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- Contacted housekeeping services and maintenance personnel regarding problems with guest rooms and obtaining outside professional repair services when required.
- Took telephone reservations and answered custom service-related questions.
- Handled cash and credit card transactions, conducted gift shop sales, and rental of sporting equipment.
- Responded to customer e-mails.
- Included extensive use of computer programs including Microsoft 10 and Booking Center.
- Managed customer complaints and rectified issues to complete satisfaction.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes, and maximize satisfaction.
High School Diploma: , Expected in 05/2007
Dixie County High School - Cross City, FL
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Personalization
- Target Job
- Typos