Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic and eager to contribute to team success through dedication, attention to details and excellent organizational skills. Prepared to administer all business needs using experience, education, knowledge, and understanding in many fields of work. Motivated to learn, grow , excel and exceed expectations through Self-motivation, dependability and outgoing personality, not to mention a contagious smile and positive attitude.
Skills
Decision Making
Quality Assurance
Handling Customer Complaints
Honesty and Integrity
Multitasking and Prioritization
Project Management
Accounts Payable and Receivable
Remote Work Coordination
OSHA Compliance
Administrative support
Clinical Documentation
Crisis Intervention
Multitasking abilities
Specimen testing
Work History
01/2013 to 11/2020Office Administrator and Addiction Recovery TechUniversity Of California | Merced, CA,
Monitored and tracked performance of 2-4 employees, identifying and targeting areas in need of improvement and further training.
Completed clerical duties and tasks for clinic administration.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic and health history to keep information current.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Maintained current and accurate medical records for patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Completed patient referrals to other medical specialists.
Adhered to strict HIPAA guidelines to protect patient privacy.
Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Facilitated group and individual therapy in outpatient setting.
Provided mentorship and support to clients with drug and alcohol abuse issues.
01/2016 to 11/2018Lab TechnicianCal Laboratory Services | City, STATE,
Tracked and collected up to 40 specimens daily by initialing, dating and noting times of collection.
Oversaw items in inventory and reordered before supplies diminished.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Analyzed bodily fluids with laboratory equipment and detected unauthorized substances in system
Processed patient specimens according to priority and documented results.
Set up, maintained and verified sterility of lab equipment and tools.
04/1997 to 02/2012Office Manager/Project Estimator/Safety SpecialistCharlie Sondergeld Services, Inc. | City, STATE,
Managed budgets, appointment and employee scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of all personnel.
Maintained computer and physical filing systems.
Evaluated employee records, performance, and productivity to complete employee evaluations, raises, and promotions
Oversaw quality control and productivity rates to increase revenue and production times.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Executed plans and specifications for public works bids and created addendums that accounted for changes impacting bid pricing.
Completed total bid package by reading blueprints, doing project take-offs, and totaling cost estimation
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using QuickBooks software.
Designated employee hours worked to correct job to ensure billing was accurate and completed bi-weekly payroll for 15-18 employees.
Led training courses for employees at all levels.
Provided assistance in managing health and safety programs aligned with industry standards.
Education
Expected in 06/2013Associate of Arts | Counseling PsychologyElizabethtown Community And Technical College, Elizabethtown, KYGPA:
Expected in 01/2012Associate of Science | Addiction CounselingWestern Kentucky University, Bowling Green, KYGPA:
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