front office administrator resume example

Direct support to both the President and Sr. VP of company. Within this role, I act as the office manager/executive assistant. Responsible for account management, including but not limited to, Fedex, UPS, Sharefile and Dropbox. Heavy calendar management, including set-up and coordination of east and west coast communications. Process all incoming and outgoing mail, including creation of Fedex ground/express labels. Order all office supplies and maintain inventory. Main point of contact for new hire onboarding, employment packet completion, payroll set-up, etc. Handle all travel arrangements for installers, including hotel, car and airline bookings. Main point of contact for all visitors and deliveries to warehouse/office. Organizer of special events, including coordination of swag bag items, marketing products and set-up of said events. Assist project managers with ordering of field equipment. Train employees on new/existing software and office workflows. Track and manage all employee purchases via company American Express account. Continually assist with other duties as assigned.

Directly supported both the Chief Medical Officer and Vice President of sales and marketing. Managed calendars for both, in addition to three other senior level leaders; arranged travel including airfare, hotel and car rentals. Maintained office supplies and inventory and solely responsible for re-ordering of supplies. Responsible for tracking and reconciliation of expenses incurred for both the CMO and VP of sales and marketing. Handled all incoming mail and correspondence. Main point of contact for all FedEx shipments, including creation of shipping labels. Tasked with sending patient correspondence via certified mail and managing tracking of said correspondence. Point of contact for all visitors to corporate office and directed incoming calls to appropriate individuals. Worked in conjunction with executive assistant located in Austin, Texas on special projects and events taking place throughout the company. Assisted with event planning, meal planning, hotel and airfare for guests, etc. Assisted VP of Facilities with service orders and additional work needed throughout the building. Acted as point of contact for facilities when VP was out of office. Other various duties and projects as assigned.

Coordinator to Medical Director and Clinic Manager. Make travel and hotel reservations; Schedule appointments and maintain calendars; Greet guests, answer phones, circulate mail and make copies etc. Schedule conference room usage; Coordinate staff meetings, prepare meeting materials and agendas for the office; Order supplies and track invoice payments; Prepare and submit accounts payable and purchasing paperwork; Ensure that expenses are reimbursed for members of the office;
With the Clinic Manager, audit budgets on a quarterly basis to ensure that resources are being allocated appropriately; manages the office activities which include exercising independent judgment in resolution of administrative problems which includes interpreting and communicating operating policies and procedures; perform other duties as assigned.