Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Enthusiastic Administrative Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of front and back office operations with a dedication to streamlining efficiency. 10 + years training in all Microsoft applications as well as several EMR systems. Motivated to learn, grow and excel in any given position.

  • Front office operations
  • Front desk management
  • Office systems management
  • Office supplies inventory management
  • Proficiency in Office programs
  • Medical office administration
  • Administrative office operations
  • Office streamlining
  • Front desk operations
Work History
10/2019 to Current Front Office Administrator Central Garden And Pet | Concord, NH,

Maintains records or materials in inventory and on order. Supports the plant and maintenance department with purchasing activities. Provides data, as required, to forecast estimates and schedules of goods in process and needs for future orders. Coordinates and expedites flow of material, parts and assemblies both interdepartmentally and intradepartmental. Onboarding for new hires, both temporary and permanent. Handle all new hire paperwork and submittal to corporate office as well as set up within the ADP system and timeclock. Performs varied clerical duties requiring knowledge of general departmental and plant practices and procedures. Monitors visitor access and issues safety glasses and earplugs when required. Maintains conference room calendar. Receives, sorts, and routes mail/packages, and maintains and routes publications. Prepares outgoing mail for mailing; Uses FedEx and UPS to label outgoing overnight packages. Data Entry in the AS400 system. Maintains records, checks data and prepares standard reports. Typing and related office work using PC’s. Serve as backup for company switchboard/phone system and other various duties as assigned.

08/2018 to 10/2019 Executive Assistant/Office Manager United Way Of America | New Bedford, MA,

Direct support to both the President and Sr. VP of company. Within this role, I act as the office manager/executive assistant. Responsible for account management, including but not limited to, Fedex, UPS, Sharefile and Dropbox. Heavy calendar management, including set-up and coordination of east and west coast communications. Process all incoming and outgoing mail, including creation of Fedex ground/express labels. Order all office supplies and maintain inventory. Main point of contact for new hire onboarding, employment packet completion, payroll set-up, etc. Handle all travel arrangements for installers, including hotel, car and airline bookings. Main point of contact for all visitors and deliveries to warehouse/office. Organizer of special events, including coordination of swag bag items, marketing products and set-up of said events. Assist project managers with ordering of field equipment. Train employees on new/existing software and office workflows. Track and manage all employee purchases via company American Express account. Continually assist with other duties as assigned.

12/2017 to 08/2018 Executive Assistant Zayo Group | Las Vegas, NV,

Directly supported both the Chief Medical Officer and Vice President of sales and marketing. Managed calendars for both, in addition to three other senior level leaders; arranged travel including airfare, hotel and car rentals. Maintained office supplies and inventory and solely responsible for re-ordering of supplies. Responsible for tracking and reconciliation of expenses incurred for both the CMO and VP of sales and marketing. Handled all incoming mail and correspondence. Main point of contact for all FedEx shipments, including creation of shipping labels. Tasked with sending patient correspondence via certified mail and managing tracking of said correspondence. Point of contact for all visitors to corporate office and directed incoming calls to appropriate individuals. Worked in conjunction with executive assistant located in Austin, Texas on special projects and events taking place throughout the company. Assisted with event planning, meal planning, hotel and airfare for guests, etc. Assisted VP of Facilities with service orders and additional work needed throughout the building. Acted as point of contact for facilities when VP was out of office. Other various duties and projects as assigned.

04/2014 to 11/2017 Administrative Coordinator Ohsu | Klamath Falls, OR,

Coordinator to Medical Director and Clinic Manager. Make travel and hotel reservations; Schedule appointments and maintain calendars; Greet guests, answer phones, circulate mail and make copies etc. Schedule conference room usage; Coordinate staff meetings, prepare meeting materials and agendas for the office; Order supplies and track invoice payments; Prepare and submit accounts payable and purchasing paperwork; Ensure that expenses are reimbursed for members of the office;
With the Clinic Manager, audit budgets on a quarterly basis to ensure that resources are being allocated appropriately; manages the office activities which include exercising independent judgment in resolution of administrative problems which includes interpreting and communicating operating policies and procedures; perform other duties as assigned.

Expected in High School Diploma | Edgewood High School , Edgewood, MD, GPA:
Expected in | Business Administration And Management Baltimore City Community College , Baltimore, MD, GPA:

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School Attended

  • Edgewood High School
  • Baltimore City Community College

Job Titles Held:

  • Front Office Administrator
  • Executive Assistant/Office Manager
  • Executive Assistant
  • Administrative Coordinator


  • High School Diploma
  • Some College (No Degree)

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