front office administrator resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Highly motivated individual looking to further develop technique and expertise in a magnetic and progressive work environment.

  • Microsoft Office Suite
  • Operate Cash Register, Copier, Printer & Fax
  • Proficient in Social Media Marketing
  • Fully Bilingual (English and Spanish)
  • Exceptional Customer Service
  • Organized
  • Efficient
  • Strong Communication and Listening
  • Pro-active Self Starter
  • Appfolio
  • Freshsales
  • Setmore
  • WaveOrtho
  • Freedom Voice
Work History
Front Office Administrator, 11/2022 to Current
Peraton, , Bethesda And Laurel, MD
  • Maintain calendar and schedule appointments.
  • Answer multi-line phone system, routing calls, delivering messages to staff.
  • Collect and post payments.
  • Keep reception area clean and neat to give patients and visitors positive first impression.
  • Professionally greet incoming patients and visitors and provide friendly, knowledgeable assistance.
  • Control patient flow.
  • Interact with patients and parents by phone, email or in-person to provide information.
  • Track lab appliance orders and keep record on excel
  • Retrieve mail and get appliance models ready for packaging to send out for shipping
  • Add up checks and currency at end of work day and make sure it matches report. Write checks and currency on deposit slip.
  • Track office supplies and restock low items to keep team members on-task and to ensure everyone remains productive.
  • Maintain open communication with customers to foster positive relations and provide updates on issues.
  • Keep doctor informed of patient issues with orthodontic appliances or if patient would like to communicate with doctor.
  • Take notes for new patient inquires and forward information to treatment coordinator.
Front Desk Office Manager, 05/2022 to 11/2022
Inside Real Estate, , Gaithersburg, MD
  • Receive all sales calls for office space leasing, making phone calls to follow up with clients
  • Schedule office tours on Setmore, give tours and rent out office spaces
  • Update leads and deals in Freshsales
  • Greet and welcome guests upon arrival at office, greet members and establish relationships
  • Inspect vacant offices and common areas regularly to identify repairs needing immediate attention
  • Helping to meet monthly sales goal
  • Support marketing tasks including posting on social media
  • Assist with front desk and daily operations of suite
  • Direct visitors to appropriate person and office
  • Provide basic and accurate information in-person and via phone/email
  • Update calendars and schedule meetings
  • Inspect units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Resolve tenant issues quickly and effectively
  • Maintain knowledge on lease of different size offices
  • Send out rent reminders
Nanny / Babysitter, 06/2017 to 05/2022
, ,
  • Promoted early language development skills through reading and storytelling in both English and Spanish
  • Developed essential cognitive skills through teaching alphabet, numbers, shapes and colors
  • Established and maintained safe play environment for child
  • Informed parents of daily activities, routines and behaviors
  • Upheld household tasks such as washing dishes, folding laundry, and running errands
  • Closely monitored child's play activities to ensure safety
  • Nurtured and engaged with child to instill positive relationship/bond
  • Fostered good behavior by using positive reinforcement method
  • Supported children in play activities, meals and snacks, hygiene and sociaJessicaation
  • Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe
  • Monitored schedules to maintain sleeping, eating, and school schedules for children
Sales Associate, 10/2016 to 01/2017
Personal Capital, , Bethesda, MD
  • Maintained knowledge of current sales and promotions, policies regarding payment, exchanges and security practices
  • Responded to customer questions and requests promptly and in efficient manner
  • Contacted other store locations to determine merchandise availability
  • Engaged with customers in sincere and friendly manner
  • Completed all cleaning, restocking and organizing tasks in assigned sales area
  • Prioritized helping customers over completing other routine tasks in store
  • Built repertoire with clients to increase likelihood of repeat business
  • Contributed to team success by exceeding team sales goals
  • Maintained cash register by checking out customers
: , Expected in to Montgomery College - Rockville, MD

Completed 31 Credits In General Studies

Certificate of Leadership: , Expected in 2016 to Dream Center Leadership School - Los Angeles, California
A two year program to develop leadership skills while getting to know who you are in Christ while serving the Community of Los Angeles to meet various needs.
High School Diploma: , Expected in 2013 to John F. Kennedy High School - Silver Spring, MD

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Resume Overview

School Attended

  • Montgomery College
  • Dream Center Leadership School
  • John F. Kennedy High School

Job Titles Held:

  • Front Office Administrator
  • Front Desk Office Manager
  • Nanny / Babysitter
  • Sales Associate


  • Some College (No Degree)
  • Certificate of Leadership
  • High School Diploma

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