Account Manager / Sales Coordinator
Farmers
03/2019-Present
- Sales, service, billing, and account management
- Schedule and coordinate customer review appointments to ensure all needs are covered
- Managing pricing, quote distribution and marketing of products within assigned geographic territory
- Invoicing, customer retention, sales, service, billing, and account management, accounts received, accounts payable
- Handle insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Account Manager / Product Specialist
State Farm Insurance Company
9/2017-Present | Las Vegas, NV
4/2016 - 8/2017 | Nashville ,TN
03/2011-3/2016 | Newport Beach, CA
- Motivate and lead the team in sales, product training, and consistently meet or exceed any company production expectations and goals
- Manage books of business, account management from small to large scale accounts, accounts payabale, accounts receivable
- Financial advisor handling banking, loans, annuities, insurance, 401K's, Roth IRA's, payroll, personal & commercial policies & workers compensation
- Manager of social media platforms, marketing materials and design, division of leads, and quote distribution
- Providing excellent customer service and relationship building for retention of the current and growing book of business, set financial & insurance reviews
- Prospecting and generating new business through leads & referrals
- Train team on new products and ensure production levels are maintained and achieved for the continuing success of the agency
Audio Department Manager
Guitar Center
1/2014- 1/2016 | Sherman Oaks, CA
- Execute sales plans of operation and task lists to team members to exceed goals, train new staff, collect leads from walk-in appointments, and build customer retention with returning clients.
- Track outgoing and returning equiptment for Rentals Services and warehouse inventory availability.
- Knowledgeable source for clients to determine the products and components needed to meet their expectations,
- Solving problems, updating department and team members on current company promotions and ensure the best quality customer service care with every transaction from myself and my team.
Audio Sales Representative
Guitar Center
12/2013-1/2014 | Sherman Oaks, CA
- Maintain a strong individual sales presence by assisting customers to ensure they receive the level of service needed
- Continue education to hone product, sales, and leadership skills.
- Assist with the execution of all tasks to ensure the store is ready to conduct business (e.g. replenish displays, filling holes and ensuring displays are functional)
- Ensure price updates are executed and POP standards are maintained in accordance with daily merchandising standard , additional duties as assigned.
Event Crew | Club Level Representative
Aramark at Honda Center
Aramark at Angel Stadium
01/2011-10/2013 | Anaheim, CA
• Set up for event and non-event functions in and outside of arena / stadium
• Coordinate with Events Manager to ensure the event's special
requirements are met.
- Assist with concessions or hospitality services as needed.
- Servicing of food and beverage for any events, sports games, concerts, ect
Assistant Manager
Spencer's Gifts
10/2012-11/2013 Northridge, CA
- Supporting the Store Manager in the various tasks involved in the overall operation of the store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control.