LiveCareer-Resume

front end operations specialist resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I always carry myself with a "cup half full" mentality and open ears, these two attributes have personally driven me through my tumultuous times in life and university when I worked full-time to afford my own tuition and be the first American college graduate in my family.

Skills
  • Exceptionally fluent in Spanish and English both in verbal and written communication. (Bilingual).
  • Pay stub systems such as "Paypal" to pay staff and manage budgets
  • Proficiency with Microsoft office application (Microsoft Excel, Microsoft Word, Microsoft Powerpoint, ETC.) certified in 2021 for these skills in MGS 2040(Business applications and systems)
  • Adaptive- from using financial technology such as "StreetSmartEdge" or "tradeview"
  • Medical lab equipment and programs used to recognize and inspect the harmful viruses such as "Foldit" or "D2D database".
  • Stockroom Upkeep
  • Customer Service
  • Sample Preparation and Analysis
  • Mathematics and Calculations
Education and Training
Florida International University Miami, FL Expected in 12/2022 Bachelor of Science : Biological and Physical Sciences - GPA :
  • IACUC Lab Animal Research stage 1 certified
  • Microbiology Laboratory (2019-2022) | 100+ Hours Experienced in quantifying, isolating, and characterizing unknown bacteria and viruses. Experienced in isolating bacteria of interest, by developing culture media from scratch. Knowledgeable on identifying antibiotic resistance, and areas of increasing biomedical concern .Extremely adept in classifying bacteria/viruses through application of core and Gram staining and microscopy approaches
  • Organic Chemistry Laboratory (2021-2022) | 95+ Hours. Learned different techniques and methods of chemistry such as Distillation, Extraction, Chromatography. Proper disposal of chemicals and substances, along with handling sensitive apparatuses for experiments carefully. Handled lab equipment, such as glassware, microscopes, and complex vacuum filtration devices for purifying volatile substances with proper care.
  • Cell Biology Laboratory (2018-2019) | 67+ Hours. Knowledgeable of microorganisms and how to identify and tag organelles within microorganisms. For example using fluorescent dyes/tags to identify organelles within bacterial and viral samples in order to analyze the effects of altering the functions of organelles and or simply locating organelles with a microscope.
  • Spike Protein Research , Capstone Project: In this study I was tasked with editing an amino acid sequence from a small polar residue to a large non polar residue known as Serine#302 this was performed because we wanted to see if by altering certain amino acid sequences if the spike protein would become more efficient in breaking down oligosaccharide, this was done by using a series of bioinformatic programs.
Experience
Sunrise Senior Living - Front End Operations Specialist
Studio City, CA, 03/2018 - Current
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Greeted and assisted customers to foster positive experiences.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving electronic sales by 21% during the 2021 Winter season.
Black Butte Ranch - Supervisor
Sisters, OR, 04/2020 - 12/2022
  • Assessed company operations for compliance with safety standards.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Analyzed key performance indicators to identify effective strategies.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Implemented strategies to take advantage of new opportunities.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Complied with company policies, objectives and communication goals.
Beth Israel Lahey Health - Manager
Brookline, MA, 04/2019 - 04/2020
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Maintained healthy relationships with suppliers and merchants in order to uphold the established relations and connections necessary to get access to do the best prices and the highest quality merchandise.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Bravo-Cam DDS - Lab Associate
City, STATE, 01/2017 - 02/2018
  • Assisted engineers in addressing failure modes using test methods.
  • Examined dental structures of patients and assisted with creating impressions of said patients for braces and retainers to be sent out to the fabricators that develop the final product
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.
  • Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
  • Executed qualitative and quantitative research studies using multiple proven research methodologies.
  • Modeled trends and prepared reports utilizing database details.
  • Performed microscopic examinations of organs, tissues and organisms.

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Resume Overview

School Attended

  • Florida International University

Job Titles Held:

  • Front End Operations Specialist
  • Supervisor
  • Manager
  • Lab Associate

Degrees

  • Bachelor of Science

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