Front And Back Office Medical Assistant resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Efficient and productive Clinical Certified Medical Assistant well-rounded in test execution and analysis, as well patient care and triage. Enjoys aiding physicians in accurate disease diagnoses.
Multiple phone line management. Phlebotomy. Advanced word processing. Sample checking
Complex problem solver. Test results interpretation. Excellent lab practices
Rapid tests (Strep A, Influenza, and RSV). Quality control procedures
Clinical assays proficiency.Lab equipment calibration. Test result validity verification.  IV placement, I&D preparation and assistance.  Injection administration
NHA Phlebotomy
University of Idaho Prescott, AZ Expected in 2005 : Political Science - GPA :
Hyatt Hotels Corp. - Front And Back Office Medical Assistant
Vail, CO, 10/2014 - 10/2017
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Assisted and performed in office procedures.
  • Placed IV lines.
  • Cleaned and dressed wounds.
  • Read and recorded temperature, pulse and respiration.
    Completed and submitted clinical documentation in accordance with agency guidelines.
  • Prepared patient rooms prior to their arrival.
    Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Provided patients and families with emotional support.
    Exhibited compassionate care and communication with regard to issues of death and dying.
  • Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Marin General Hospital - Front/Back Office Medical Assistant
Sausalito, CA, 03/2010 - 09/2014
  • Accurately recorded and reported test results according to established procedures.
  • Developed and maintained positive customer relationships through effective communication.
  • Performed various administrative duties, including data entry and document preparation.
  • Responsible for surgical schedules and office hours.
  • Main source of communication between provider and hospital, surgical center, and pharmacies.
  • Direct interaction with patients in a fast paced office environment.
  • Responsible for authorizations for procedures, imaging, and medications.
  • Assisting with in office procedures.
Vail Resorts - Certified Phlebotomy Technician
Brighton, MI, 01/2007 - 01/2010
  • Performed highly complex tests on clinical specimens for diagnostic purposes.
  • Referred quality control data to the Clinical Laboratory Scientist Coordinator.
  • Demonstrated testing procedures and equipment to new laboratory personnel.
  • Developed and maintained positive customer relationships through effective communication.
  • Correctly prepared laboratory equipment and instrumentation required for tests, research, process or quality control. Patient check in.
  • Blood draws.
  • Arterial blood gases.
  • Drug testing.
  • Accessioning specimens for testing.
  • Data entry.
Healthcare: intravenous therapy, computerized charting, STD counseling, complex in office procedure experience
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

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Resume Overview

School Attended

  • University of Idaho

Job Titles Held:

  • Front And Back Office Medical Assistant
  • Front/Back Office Medical Assistant
  • Certified Phlebotomy Technician


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