Freight Elevator Operator resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

  • Experienced in Time Management and prioritization of orders, while maintaining organization and a courteous and pleasant customer service approach
  • Processing payments while resolving complaints and customer needs with a positive attitude
  • Entering new, and maintaining old data of clients; relationship building with current and longtime clients with client confidentiality
  • Active listening with clients’ inquiries with clear written or verbal communication and quality client engagement, while understanding client's needs with possibilities of upselling
  • Dependable file management with upmost confidentiality of sensitive information with proper documentation and recordkeeping
  • Strong attention to detail when managing inventory, documents and data; storing data in chronological classifications in either automated or manual databases
  • Managing orders and deliveries with strong knowledge of product descriptions; able to provide technical support and implement hardware upgrades
Work History
02/2019 to 02/2020
Freight Elevator Operator Taco Bell Stockton, CA,
  • Operates an elevator to transport passengers between floors of building.
  • Pushes buttons or moves lever to control movement of elevator on signal or instructions from passengers or others.
  • Opens and closes the safety gate and door of elevator at each floor where stop is made.
  • Supplies information to passengers, such as location of offices, merchandise, and individuals.
  • May sweep the elevator
  • Reported all elevator mechanism problems with supervisors achieve quick resolutions.
  • Interacted hospitably with guests while traveling in elevator and while on company premises.
03/2017 to 01/2018
Telemarketing Agent Donor Services Group City, STATE,
  • Contact private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain the missions of charities, amounts to donate, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of potential donors.
  • Adjust scripts to better target the needs and interests of specific individuals.
  • Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Performed cold calling and outreach to build sales pipeline.
  • Skilled at client management software and computer dialing.
  • Answered questions with knowledgeable responses.
  • Provided information about available products and services including membership details and purchase advantages.
10/2015 to 01/2017
Steward/Floater University Of Southern California, USC City, STATE,
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Actively inspected culinary departments for proper employee hygiene, employee productivity, sanitation and cleanliness.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Documented kitchen inventory every 2hrs by reviewing stock and counting items.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
03/2014 to 09/2014
Crew Member Chipotle Mexican Grill City, STATE,
  • Accurately taking orders and making the correct change at the register.
  • Preparing food and following food safety guidelines at all times.
  • Cleaning your workstation as needed during downtimes.
  • Following closely the original recipes to ensure the same high-quality food every time.
  • Helping put away merchandise and supplies after truck deliveries.
  • Working with management to resolve customer issues as they arise.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
Expected in 06/2013
High School Diploma:
Alliance Patti And Peter Neuwirth Leadership Academy - Los Angeles, CA
Expected in
No Degree: Undecided
California State University - Northridge - Northridge, CA,

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Resume Overview

School Attended

  • Alliance Patti And Peter Neuwirth Leadership Academy
  • California State University - Northridge

Job Titles Held:

  • Freight Elevator Operator
  • Telemarketing Agent
  • Steward/Floater
  • Crew Member


  • High School Diploma
  • No Degree

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