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Freelance Floral Designer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Detail-oriented professional with a vast drive to create stunning floral designs for all kinds of events. A fervent Floral Designer known for patiently working with clients and capable of fulfilling large orders. Imaginative Floral Designer proudly offering over ten years' experience working with clients and creating eye catching sprays, bouquets and centerpieces. Offering well-developed relationship building and order placement skills. Considered a highly adaptable, upbeat employee.

Skills
  • Customer orders
  • Flower storage
  • Price negotiation
  • Vendor relationships
  • Client consultations
  • Bouquets, corsages and displays
  • Artistic flower arranging
  • Team management
  • Business operations
  • Relationship development
  • Inventory management
  • Operational improvement
  • Process improvement
  • Administrative support
  • Organization
  • MS Office
  • Customer service
  • Communications
  • Supervision
  • Project organization
  • Invoice generation
  • Problem resolution
  • Planning and coordination
Experience
05/2012 to Current
Freelance Floral Designer Service Corporation International Rochester, MI,
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Stayed current on the latest floral trends and supplier products by conducting careful research.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Delivered floral designs to customer locations.
  • Collaborated with others to discuss new design opportunities.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
05/2016 to 06/2020
Floral Designer Kroger Derby, KS,
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Stayed current on the latest floral trends and supplier products by conducting careful research.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Shared details on how to properly care for purchased flowers and plants with customers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Achieved cost-savings by developing functional solutions to floral waste problems.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Verified operation of shop equipment by completing preventive maintenance requirements and calling for repairs.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Answered calls from customer questions.
  • Reconciled monthly accounts and daily credit card batches
  • Manage incoming and outgoing mail and inventory
04/2012 to 05/2016
Floral Department Manager Harris Teeter Supermarkets Inc. City, STATE,
  • Maintained salability and health of floral products by establishing clear care procedures.
  • Created attractive and eye-catching displays with accurate signage to promote products.
  • Delegated assignments and set schedules for effective coverage of floral department needs.
  • Trained and developed associates to handle customers' needs and manage daily workloads.
  • Managed integration and merchandising of seasonal and holiday-specific product offerings.
  • Ordered supplies based on space and budget availability, current trends and sales projections.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Participated in client consultations to discuss floral designs for special occasions, including christenings, weddings and funerals.
  • Stayed current on the latest floral trends and supplier products by conducting careful research.
  • Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery.
  • Shared details on how to properly care for purchased flowers and plants with customers.
  • Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
  • Leveraged company software to input and compile data gathered from various sources.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Handled all delegated tasks, including upholding company standards and general flower care.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
Education and Training
Expected in 05/2008
Associate of Applied Science: Advertising And Graphic Design
Wilkes Community College - Wilkesboro, NC
GPA:

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Resume Overview

School Attended
  • Wilkes Community College
Job Titles Held:
  • Freelance Floral Designer
  • Floral Designer
  • Floral Department Manager
Degrees
  • Associate of Applied Science

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