Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Experienced, results-oriented operations professional, capable of managing multiple projects in fast-paced, high pressure environments. Background includes attaining and surpassing corporate goals by developing and monitoring the execution of various strategies that align with established company objectives. Able to prepare and deliver presentations, analyze results, and influence thinking. Adept at coordinating and managing projects. Outstanding customer service and communication skills, with the ability to build strong working relationships with all levels of an organization.
Skills

Franchise relations

Project management

Operational compliance

Leveraging diversity

Cross-functional leadership

Detail-oriented

Conflict management

Ability to influence thinking

Work History
Franchise Business Consultant, 08/2012 to Current
Firehouse SubsNorth Myrtle Beach, SC,

Provide operational, sales and marketing support to 40+ cafés and a multi-state territory of $25MM+ in sales, helping franchise owners identify and capture local sales opportunities.Support the company objectives through effectively influencing appropriate audiences, looking for win/win solutions for both the company and franchisees, and presenting a logical and compelling case for following company recommendations.Lead the introduction of new products, procedures, marketing initiatives, training development, equipment and any other corporate programs across my territory.

General Manager, Current to Current
50 FloorValley View, OH,

Responsible for the total operations of a single fast-food unit.

Worked on a cross-functional project team during a brand re-imaging project.

Developed and maintained positive working relationships with others to reach business goals.

Recognized and formally acknowledged outstanding staff performance to boost morale and productivity.

Monitored and evaluated compliance to all brand standards.




Operations Supervisor, Current to Current
Bnp ParibasReno, NV,
Responsible for overseeing the operations of multiple fast-food locations averaging $2MM in annual revenue.

Project Manager for construction, branding, and training for line of McCafe products across the franchise group.

Worked with agencies to source, staff, train, and retain International workforce in multiple locations.

Introduced Daily Manager\'s specials which drove sales resulting in an additional 5 point comp sales growth.

Implemented controls to reduce COGS 3 percentage points.






Education
Bachelor of Arts: Project Management, Expected in 2015
Saint Leo University - Newport News, Virginia
GPA:

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School Attended

  • Saint Leo University

Job Titles Held:

  • Franchise Business Consultant
  • General Manager
  • Operations Supervisor

Degrees

  • Bachelor of Arts

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