Awarded with Sodexo in annual "Who's Who" recognition program for exemplary skills in sales building and training.
Obtained a 97% renewal rate with Chester's International in first year.
Achieved top 10 company sales ranking every year with Krispy Kreme.
Work History
Franchise Business Consultant04/2015 to Current Chester's International LLC – Birmingham, Alabama
Consultant for 60 locations to help ensure profitably, production compliance, and marketing programs are being met within assigned region.
Conduct quarterly store visits which includes audit, sales building training, and relationship building with franchise owners.
Complete site applications and sales assist with potential owners.
Conduct new store opening training for new locations for owners and staff including safety, food production, marketing, and service training.
Director of Retail Operations08/2010 to 03/2014 Sodexo – Omaha, NE
Oversight of 13 restaurant and C-store locations at Creighton University including QSR national brands and a full service restaurant.
Full P&L and Budgeting responsibility over locations.
Managed staff of 3 managers, 12 assistant managers and 80 staff members.
Lead weekly meetings with university Vice Presidents to ensure satisfaction of locations, project management of new construction for restaurants, and student marketing programs.
Field Training Manager08/2009 to 08/2010 Huddle House – Atlanta, GA
Conducted new store training with focus on server, cook, and manager training.
Performed annual edits and updates to training manuals.
Facilitated ServSafe, DISC, Back2Basics, and Situational Leadership classes for owners, corporate managers and employees.
Install POS hardware and assist managers and owners with software troubleshooting.
General Manager08/2007 to 08/2009 Krispy Kreme – Buford, GA
Full P&L, Training, HR, and shift management responsibility.
Train international franchise owners during 10 week training programs.
Helped increase store fundraising program sales by 10%.
Produce product for smaller locations.
Education
Some coursework completed : Business AdministrationGainesville College-
Oakwood,
GA
Skills
Relationship building through influential leadership
